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About the role
Role Overview: As a Senior Salesforce Technical Architect , you will serve as the senior-most technical authority for Salesforce-based solutions, responsible for shaping platform strategy, defining enterprise-scale architectures, and leading the delivery of complex, multi-cloud and multi-system implementations. You will partner closely with client executives, ZS leadership, and delivery teams to translate business strategy into secure, scalable, and high-performing Salesforce solutions, while also contributing to practice growth and thought leadership. As a Senior Salesforce Technical Architect you will be expected to work on multiple SF cloud including but not limited to Salesforce Lifesciences Cloud, Agentforce, Salesforce DataCloud, Salesforce Sales Service Cloud. ; What Youll Do: Architecture Technical Leadership Own and define end-to-end Salesforce architecture across multiple clouds, integrations, and enterprise systems Lead technical discovery, solution design, and architectural decision-making for complex Salesforce programs Architect scalable, reusable solutions using Apex, Lightning Web Components (LWC), Aura, Visualforce, APIs, and Salesforce configuration Design and govern cross-cloud and cross-system integrations using REST/SOAP APIs, Apex callouts, outbound messaging, middleware, ETL, and iPaaS tools Define data architecture, data migration strategies, and integration patterns for legacy-to-Salesforce transformations Establish environment strategy, CI/CD pipelines, release management, and deployment models appropriate to enterprise-scale programs Client Delivery Leadership Confidently lead client discussions on technical strategy, integrations, and platform transformation initiatives Act as a trusted advisor to client executives by demonstrating deep business process and technical expertise Support sales and pursuit activities by shaping solution scope, technical estimates, and risk assessments Manage and coordinate technical delivery across multiple workstreams and development teams Identify, manage, and proactively mitigate technical risks, dependencies, and delivery challenges Governance, Quality Enablement Review and govern solution designs and code to ensure quality, performance, security, and adherence to Salesforce best practices Own overall technical documentation, including architecture diagrams, integration flows, data models, and design standards Mentor and coach architects and developers, modeling high standards of technical excellence and delivery leadership Contribute to internal enablement, architecture forums, and knowledge-sharing initiatives Actively contribute thought leadership and help evolve ZS Salesforce architecture standards and best practices Required Skills Experience Deep expertise across the Salesforce platform , including Sales Cloud, Service Cloud, and industry or specialist clouds Advanced hands-on experience with Apex, LWC, Aura, Visualforce, SLDS, and Salesforce APIs Proven experience architecting enterprise-scale, multi-cloud Salesforce solutions Strong understanding of system design, SDLC, security models, OAuth 2.0, REST/SOAP , and integration patterns Experience designing data models, migration strategies, and integration architectures Ability to lead large technical teams and influence stakeholders at all levels Strong analytical, problem-solving, and decision-making capabilities Experience working in Agile delivery environments Ability to work effectively in a global, client-facing, and fast-paced environment What Youll Bring: Bachelors degree in Computer Science, Engineering, or a related field (preferred) 8+ years of Salesforce experience or equivalent enterprise CRM experience Advanced Salesforce certifications strongly preferred , including: Salesforce Administrator Certified App Builder Platform Developer I II JavaScript Developer I Salesforce Architect certification (Domain or CTA path) Sales Cloud, Service Cloud, Health Cloud, or other specialist certifications Demonstrated experience acting as a Senior / Lead Technical Architect on complex Salesforce implementations Inclusive, values-driven culture where technical excellence is recognized and rewarded Fluency in English Client-first mentality Intense work ethic Collaborative spirit and problem-solving approach; Location - Pune,Gurugram,Bengaluru,Noida
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