Source description
About the role
Experience troubleshooting network issues and familiarity with necessary tools such as Ping,Traceroute,and MTR . Hands-on experience with SD-WAN,Routing protocols (BGP,OSPF),Firewall,Switching,SSL,SWG,VPN,and VDN . The Escalation Engineer will also work directly with Operations and Engineering on opening bugs and requests with all required diagnostic information
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