Business System Analyst-Finance

Role Overview: At Zuora, you will be part of the Corporate Operations organization, specifically within the Finance Applications team as a Business Systems Analyst for Finance Systems. In this role, you will be responsible for advancing Zuora's Finance SaaS ecosystem by enhancing system integrations, streamlining business processes, and ensuring reliability across finance systems. You will work closely with cross-functional partners, system analysts, project managers, data architects, and developers to deliver robust, scalable business solutions. Your work will directly impact the efficiency, quality, and scalability of Zuora's enterprise systems and digital transformation initiatives. Key Responsibilities: - Partner with Finance and Accounting teams to evaluate business needs and optimize processes across Treasury Accounting, General Ledger, and Financial Reporting, ensuring efficiency and alignment with industry best practices. - Lead initiatives to enhance core financial workflows including Banking, Treasury Accounting, Month-End Close, and Record-to-Report to drive operational efficiency and strengthen overall business performance. - Collaborate with cross-functional teams to gather and refine requirements, develop user stories, manage approvals, support solution development, and coordinate testing through release. - Provide system support for key financial platforms such as NetSuite, BlackLine, and Coupa, resolving configuration, data, and transactional issues. - Develop and maintain user documentation and training materials, and deliver training sessions to improve adoption and system effectiveness. - Manage IT support tickets, perform root cause analysis, and ensure timely and effective issue resolution. - Maintain system documentation and SOPs, ensuring accuracy, completeness, and audit readiness. Qualification Required: - Bachelor's degree in Management Information System (MIS), Finance, Accounting, or related field - Over 3 years of experience as a Business or Systems Analyst within finance or accounting environments, with a strong emphasis on ERP/financial systems such as NetSuite - Solid understanding of core financial operations, including accounting principles, month-end close activities, and FP&A practices related to allocations, budgeting, and forecasting - Direct, hands-on experience with NetSuite is required; familiarity with platforms like Coupa, Blackline, and other finance tools is a plus - Able to manage projects end to end from gathering requirements to solution design and testing - Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance - Strong communication skills, both written and verbal, for effectively gathering requirements, documenting processes, developing test strategies, and collaborating across teams - Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management (Note: Omitted the additional details of the company as it is not directly related to the job role) Role Overview: At Zuora, you will be part of the Corporate Operations organization, specifically within the Finance Applications team as a Business Systems Analyst for Finance Systems. In this role, you will be responsible for advancing Zuora's Finance SaaS ecosystem by enhancing system integrations, streamlining business processes, and ensuring reliability across finance systems. You will work closely with cross-functional partners, system analysts, project managers, data architects, and developers to deliver robust, scalable business solutions. Your work will directly impact the efficiency, quality, and scalability of Zuora's enterprise systems and digital transformation initiatives. Key Responsibilities: - Partner with Finance and Accounting teams to evaluate business needs and optimize processes across Treasury Accounting, General Ledger, and Financial Reporting, ensuring efficiency and alignment with industry best practices. - Lead initiatives to enhance core financial workflows including Banking, Treasury Accounting, Month-End Close, and Record-to-Report to drive operational efficiency and strengthen overall business performance. - Collaborate with cross-functional teams to gather and refine requirements, develop user stories, manage approvals, support solution development, and coordinate testing through release. - Provide system support for key financial platforms such as NetSuite, BlackLine, and Coupa, resolving configuration, data, and transactional issues. - Develop and maintain user documentation and training materials, and deliver training sessions to improve adoption and system effectiveness. - Manage IT support tickets, perform root cause analysis, and ensure timely and effective issue resolution. - Maintain system documentation and SOPs, ensuring accuracy, completeness, and audit readiness. Qualification Required: - Bachelor's degree in Management Infor