Application Support Engineer

Title : Application Support Engineer-Oracle Financial Crimes Platform

Location: Brooklyn, OH (Hybrid)

Duration : Contract to Hire

The manager would prefer this be a Hybrid position 2 days in office a week at 4910 Tiedeman Brooklyn OH but will consider remote for the right candidate. City and State must be listed on resumes.

Job Summary

We are seeking a Software Engineer to support and enhance the Oracle Financial Crimes Platform (version 8.1.1), a mission critical system used to enable Anti Money Laundering (AML) detection, case management, and regulatory reporting. This role is responsible for ensuring the stability, compliance, and controlled evolution of the Oracle FCP 8.1.1 environment through strong engineering practices, disciplined production support, and close partnership with Financial Crimes Risk Management and AML Operations. The ideal candidate has hands on experience supporting Oracle based, batch? Driven platforms in highly regulated environments and understands the operational rigor required for financial crimes technology.

Key Responsibilities Oracle FCP 8.1.1 Platform Support

Provide engineering support for Oracle Financial Crimes Platform v8.1.1, including:

Transaction monitoring outputs

Alert generation and suppression behavior

Enterprise Case Management (ECM)

Downstream regulatory workflows (e.g., CTR related processing)

Support daily and ad?hoc batch cycles, scheduled jobs, and data feeds that drive FCP processing

Troubleshoot and resolve production issues related to:

Missing or unexpected alerts

Data quality or ingestion issues

Batch failures or performance degradation

Perform detailed root cause analysis and document findings in alignment with audit and regulatory expectations

Change, Risk & Control Management

Support configuration changes, fixes, and enhancements within the constraints of FCP 8.1.1 architecture and approved governance processes

Ensure all changes follow established change management, validation, and separation of duties controls

Maintain technical documentation, runbooks, and operational procedures required for audits, exams, and regulatory reviews

Partner with Risk and Compliance teams to assess regulatory impact of platform changes and production incidents

Testing & Release Support

Participate in regression testing and validation activities for changes impacting Oracle FCP 8.1.1 and integrated platforms

Support environment coordination, test data preparation, and post release verification

Assist with release planning and production readiness activities, ensuring no unintended regulatory or operational impact

Collaboration & Delivery

Work closely with AML Operations, Financial Crimes Risk Management, and enterprise technology teams to translate business and regulatory needs into technical outcomes

Contribute to Agile or Kanban?based delivery models, including backlog refinement and technical design discussions

Act as a technical escalation point for complex platform issues detected by operations or monitoring tools

Required Qualifications

Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience

5+ years of experience supporting or engineering enterprise applications in regulated environments

Strong experience with:

Oracle databases and SQL

Batch processing and scheduled job execution

Production support and incident management

Demonstrated experience working on systems subject to regulatory oversight, audits, and exams

Strong analytical, documentation, and communication skills

Preferred Qualifications

• Direct experience with Oracle Financial Crimes Platform (FCP / FCCM) version 8.x, preferably v8.1.1

• Familiarity with AML concepts such as transaction monitoring, alert review, and case workflows

• Experience supporting platforms integrated with multiple upstream and downstream data sources

• Experience operating in T2/T3 or CI?Owner?style accountability models

• Exposure to financial services regulatory frameworks (BSA/AML, OFAC, CTR/SAR processes)

• Strong experience with:

• UNIX - experience with script writing

• Oracle – SQL, Stored Procedures

• Mainframe experience including

• TWS job scheduling

• JCL

• LCM (for module migration)

• WebSphere V9.X

• Java V1.8

• Dynatrace – Monitoring and Debugging

• Batch processing and scheduled job execution

• Production support and incident management