Contract Equity Trade Support

Responsibilities

• Support all Equities users from Front Office Traders, Middle Office Users, Compliance, Risk, and Product Control

• Monitor trading systems and FIX network connectivity

• Troubleshoot real-time trading issues and investigate compliance inquiries

• Communicate major incidents to stakeholders

• Communicate and escalate issues to vendors

• Gather requirement from traders and document for tracking and prioritization

• Provide business specification to vendor and development teams to build the enhancement

• Share business workflow with support & QA team to strengthen regression test suite

• Maintain knowledge base, support scripts, documentation and procedures

• Required Qualifications

• 5+ years of experience working on a trading floor supporting mission critical applications in the Equities business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options)

• Strong knowledge in high touch trading workflow, FIX protocol, OMS/EMS, IOI, market data and CTM

• Deep understanding of the full life cycle of an order

• Proficient in handling regulatory and compliance related requests (e.g. RegNMS, RegSHO, CAT, ACT, ORF, TRACE)

• Familiar with Linux, SQL, JIRA & Excel

• Familiar with Tidal, Control-M, Autosys or equivalent

• Effective interpersonal skills and relationship-building skills

• Strong written and verbal communication skills

• Strong analytical and problem-solving abilities with keen attention to detail

• Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment

• Computer Science Degree

• Experience with scripting and automation

• Required Skills & Technologies

• Primary Skills

• OMS

• EMS

• FIX protocol

• SQL

• Linux

• Secondary Skills

• JIRA

• Excel

• Tidal

• Control-M

• Autosys