CREO Support Engineer

Responsibilities

• • Act as first point of contact for problem resolution and resolve key systemic production issues

• • Provide new hire onboarding and ongoing daily support of CREO (Multisite US)

• • Create Teamcenter user training material and Document FAQs for repetitive user issues

• • Document test cases for system integration testing and UAT

• • Work on Teamcenter - Creo integration issues

• • Provide Teamcenter support, this is a smaller portion of the role

Requirements

• • 5+ years' experience of Creo customizations and configurations on both server and client sides BMIDE using ITK, C++, JAVA and SOA.

• • TC-Creo integrations, Active Workspace and Creo Integration.

• • Daily User and admin support of Creo issues and if possible Teamcenter.

• • Documentation experience to create test case documents and User training manuals is must.

• • PLM experience with any of the following is desired Teamcenter, 3DExperience, or Windchill.

• • Multisite expertise (US and Canada)

• Desired:

• • Direct experience with Teamcenter Configurations and supporting Teamcenter L1/L2/L3 issue

• • Expertise in Workflows, Classification administration, project and Access Manager.

• • Expertise in latest active Workspace versions configurations.

• • Teamcenter configuration expertise for BMIDE

• • Multi CAD support experience.