Source description
About the role
Job Overview:
Deskside Support Specialist provide hands-on support for infrastructure devices in the Workplace & field. Devices supported include PCs, mobile devices, printers, LAN equipment Activities include hardware maintenance, software support and Installs, Moves, Adds & Changes ("IMACs")
The supported devices are listed below:
• Desktops & laptops
• Apple Mac OS for remote connectivity (e.g., Citrix), where applicable
• Printer queue and break/fix coordination
• iOS devices
• Android devices, where applicable for Mobile Device Management
• Enterprise software part of Company's standard workplace image (desktop and laptop)
• Provides meeting support and assistance with the use of AV hardware.
More at 3B Staffing