Desktop Analyst

This is a very rare occurrence, but we need to look for C2C candidates who are either in and around Mandan, ND or candidates willing to relocate to Mandan, ND on day 1 of the assignment.

This team at marathon needs to participate in a companywide Win 11 upgrade. So, they need someone till Mid-September for this role.

Client: Marathon

Work location: Mandan, ND

INTERNAL NOTES:

Title: Desktop Analyst

Ideal Start Date: ASAP

Duration of Assignment: 6+ months till Mid-September

Hours/Days of Week ( specify N for normal): NORMAL

Culture / Dress Code: Business Casual

Interview Schedule/Availability: Telephone followed by in-person/on-site

Please make sure that ALL SUBMITTALS to me have the following information:

Role

Name of Candidate:

Current Location and distance to the office (you'd need to do a google map from the candidate's zip code to the work location):

Contact Email:

Contact Phone:

Work Authorization:

The source that you found the candidate:

Availability to Interview:

Availability to Start:

Smoker or Non-smoker. (What they do at home is their business, but Marathon is a completely non-smoking facility)

Do they have facial hair? If so, for safety reasons, it would need to be trim.

Are they good with hair check/drug screen & background check

Do they have valid driver's license, ability to lift 40 pounds, & ability to comply with refining safety requirements (safety course(s)-onboarding)

Willing to be onsite during COVID-19.

EXTERNAL JOB DESCRIPTION:

POSITION SUMMARY:

• • Provides hardware and infrastructure support for customers at assigned refinery or field locations. This position works closely with other information technology specialists, integrators, and supervision as applicable to ensure the computing environment, assets, and supporting architecture are reliable and secure while also ensuring adherence to corporate standards.

KEY RESPONSIBILITIES:

• • Primary responsibilities include Service Desk support/tickets, direct customer support, and on-going technology maintenance as assigned. Work scope includes desktop and laptop computer hardware on the Business LAN and for Refinery Product Control Laboratories; Microsoft operating system software and configuration; application software installation/deployment; networked and stand-alone printers/copiers/scanners multifunction devices; remote access technology; network switched Ethernet cabling; audio visual equipment; end-user telecom devices such as telephones and mobile devices; basic server and network administration and monitoring.

EDUCATION AND EXPERIENCE:

• • 3 -5 years of experience in an information technology or business-related field

Skills

• • • Workstation and related software, connectivity, server, backup, security, and other equipment-based IT support

• • • Employee must be able to obtain a TWIC.

• • • Employee must be able to lift at least 20 pounds.

• • • This position will require some field work inside the refinery process units.