DevOps Support Engineer

DevOps Support Engineer with our client in the financial industry located in Charlotte. This is a 12 + month contract position.

Responsibilities

• Provide in-depth problem analysis of application, system errors, and performance issues

• Proactive application stability analysis – investigate performance concerns, system errors, improve maintenance processes, automation, and resolution of open issues

• Ownership of problem root cause analysis and remediation

• Chronic issue investigation for critical application issues

• Lead proactive monitoring review and implementation

• Work with Engineering, App Dev, and/or Infrastructure teams to implement break fix changes, code updates, config changes, and product enhancements in production

• Handle CTO level application management – business continuity, PTO/PTB, NPT, server patching coordination, vulnerabilities, access reviews

• On call support for production releases

• Coordinate patching activities

• Execute Disaster recovery / ARC exercises

• Perform application installation, maintenance and integration with other CI tools like Jenkins, SonarQube, Bitbucket

Requirements

• 7+ years' experience doing production

• Specialized subject matter expertise in the CI CD tools

• Strong in following areas: Ansible Tower, create playbooks, Digital XLR, Python, Linux, AppDynamics & Splunk

• DevOps tool, incident and change management doing production support

• Hands on experience with Ansible Tower, Digital's XLR and RedHat OpenShift Containers

• Hands on experience with creation of playbook, automation tasks

• Expertise in Unix system, scripting and knowledge on BASH, KSH

• Knowledge of Python

• Troubleshooting experience and determine root cause analysis

• Good understanding of oracle and Postgres database

• Desired skills:

• Network troubleshooting, Jenkins and source code systems (Bitbucket)