ERP Applications Analyst

ERP Applications Analyst

This is NOT a systems development role, no developers needed!

Timeline that must be followed:

October – Pre-Go-Live Preparation

System Readiness & Validation

Assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations).

Validate role assignments, workflow configurations, and segregation of duties.

Support mock cutover activities and validate data migration.

Issue Tracking & Resolution

Log, triage, and escalate issues to Implementor or Oracle SRs as needed.

Document recurring issues and help create quick reference guides for business users.

Training & Knowledge Transfer

Assist with creating/reviewing job aids for system navigation and common transactions.

Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding).Beneficial to understand Oracle Fusion ERP functional processes.

Cutover Planning Support

Validate technical steps in cutover checklist.

Confirm user provisioning and workflow approvals.

Support data reconciliation and trial runs for file transfers. Training provided for this process.

November–January – Post-Go-Live Hypercare & Stabilization

User Support & Troubleshooting

Serve as Level 2 support for tickets logged in ServiceNow (access issues, transaction errors, workflow bottlenecks).

Troubleshoot integration errors.

Escalate critical defects to Oracle SRs or Implementor.

System Monitoring & Maintenance

Monitor scheduled jobs and integrations.

Validate file transfers between various systems such as Oracle Cloud ERP. Training provided. Beneficial to have knowledge of Oracle ERP and file transfer processes.

Business Support & Adoption

Provide end-user support for Oracle ERP issues.

Develop FAQs and troubleshoot recurring "how-to" questions from users.

Identify training gaps and suggest reinforcement sessions.