ERP Applications Analyst

Title: ERP Applications Analyst

Duration of contract – 3 months

Location: Remote

Visa: USC or GC Only

Job Description:

We are seeking an experienced ERP Applications Analyst to provide short-term contract support for our Oracle Fusion Cloud ERP implementation. This role will focus on preparing for system go-live, stabilizing operations post-go-live, and supporting end users. Oracle Fusion Cloud ERP knowledge is required.

Timeline that must be followed:

October – Pre-Go-Live Preparation

-System Readiness & Validation

-Assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations).

-Validate role assignments, workflow configurations, and segregation of duties.

-Support mock cutover activities and validate data migration.

Issue Tracking & Resolution

-Log, triage, and escalate issues to Implementor or Oracle SRs as needed.

-Document recurring issues and help create quick reference guides for business users.

-Training & Knowledge Transfer

-Assist with creating/reviewing job aids for system navigation and common transactions.

-Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding).Beneficial to understand Oracle Fusion ERP functional processes.

-Cutover Planning Support

-Validate technical steps in the cutover checklist.

-Confirm user provisioning and workflow approvals.

-Support data reconciliation and trial runs for file transfers. Training is provided for this process.

November–January – Post-Go-Live Hypercare & Stabilization

-User Support & Troubleshooting

-Serve as Level 2 support for tickets logged in ServiceNow (access issues, transaction errors, workflow bottlenecks).

-Troubleshoot integration errors.

-Escalate critical defects to Oracle SRs or Implementor.

-System Monitoring & Maintenance

-Monitor scheduled jobs and integrations.

-Validate file transfers between various systems, such as Oracle Cloud ERP. Training provided. Beneficial to have knowledge of Oracle ERP and file transfer processes.

-Business Support & Adoption

-Provide end-user support for Oracle ERP issues.

-Develop FAQs and troubleshoot recurring "how-to" questions from users.

-Identify training gaps and suggest reinforcement sessions.

-Oracle Fusion Cloud ERP (Must be familiar with the Product) Required 4 Years

-ERP Functional knowledge Required 3 Years

-ERP Modules General Ledger (GL) Required 3 Years

-ERP Modules Accounts Payable (AP) Required 3 Years

-End User Support Required 4 Years

-ERP Modules Account Receivable (AR) Highly desired 3 Years

-ERP Modules Procurement Highly desired 3 Years

-ServiceNow Ticketing system or a similar ticketing system. Highly desired 3 Years

-Oracle Cloud Certifications Nice to have