Source description
About the role
Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified
Perform equipment/network/fiber/copper installs and decommissions
Handle production changes and system turnovers
Second shift (3pm - 11pm) Tuesday - Saturday
Education:
Bachelor's degree - Preferred
Experience Required:
IT Service Desk or Operations support - 5 -10 years
Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years
Installation and decommissioning of equipment/network/routers/servers - 1+ years
Documentation experience - able to provide detailed write up of problem and resolution - 5+ years
More at 3B Staffing