Padmi

Mac OS Desktop Engineer

United States · OnsitePosted 1 month ago
IT supportUnspecified
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Mac OS Desktop Engineer / any fake resume will result in removal from contact list

USC or GC only

onsite at this location: suburb of Chicago

3333 Finley Rd Ste 700 Downers Grove IL 60515

7 to 9 months

send full write up and reason a fit.

need birthday

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We are seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st. The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance. Key Responsibilities: • Provide Tier 2/3 support for macOS devices, escalating when necessary. • Administer macOS devices using Microsoft Intune, including:

  • Configuration profiles
  • Compliance policies
  • Application deployment
  • Custom scripting (Bash, PowerShell) • Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE). • Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support. • Create and maintain technical documentation for macOS support, deployment, and configuration. • Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field technicians in Support Services team.

Confirm Overall Scope

Required Qualifications: • 3+ years of experience supporting macOS in an enterprise environment. • Hands-on experience managing macOS devices with Microsoft Intune. • Proficiency in Bash and PowerShell scripting for macOS automation. • Familiarity with Apple Business Manager and MDM enrollment workflows. • Strong understanding of macOS system architecture, security, and user management. • Excellent troubleshooting and communication skills. Preferred Qualifications: • Experience with Azure AD and conditional access policies. • Familiarity with enterprise software deployment and patching strategies. • Ability to create user-facing and internal documentation. Recommended Certifications: • Apple Certified Support Professional (ACSP) • Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate

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