Network Technician – IT Support (Contract Role)

Network Technician – IT Support (Contract Role)

Citizenship: USC or Green Card Holder (EADs)

Location: Columbia, SC

Work Type: Fully Onsite

Duration: 6-month contract with possibility for extension

Travel: Candidate must be willing to travel across South Carolina to support remote sites

Residency Requirement : Must be a current South Carolina resident . No relocation or remote work permitted.

Interview Process: One virtual interview (second round possible)

Pre-Employment Screening : Includes criminal history, drug screening, reference checks, credit report, cybervetting, and verification of education and employment

Role Overview

You'll provide technical support for desktop hardware, software, and endpoint devices across central and remote sites. This includes troubleshooting, system prep, documentation, and training delivery.

Required Skills & Experience

5+ years of enterprise desktop support and customer service

Windows 10/11 desktop administration

3+ years of system administration

Proven hands-on experience with:

SCCM, MDM (Airwatch, MS Intune), GPO

Windows Server 2019, M365, VoIP, Lansweeper

Strong troubleshooting and documentation capabilities

Excellent communication and ability to work across organizational levels

Key Responsibilities:

Enterprise desktop and printer support

MDM-managed iPhone troubleshooting

Network endpoint and connectivity issue resolution

Active Directory and SCCM user/system updates

GPO configuration and system administration

Creation of technical/user documentation and training materials

Weekly status reporting and knowledge transfer sessions

Education & Certifications

Bachelor's or Master's in Computer Science, Information Systems, or Technology Management

OR 5+ years of relevant experience

Preferred:

A+, Network+, Security+, MCSA: Windows 10