Source description
About the role
US Citizenship is mandatory for this position.
Federal BGC required
We have the following role open for Oracle Corporation. This role is to provide support for Oracle Cloud customers that are live on their ERP products. This is a 6 month role and it is contract to hire role offering an opportunity to become a full-time employee after the successful completion of the contract.
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Oracle Fusion SaaS - Finance Functional
Primary Module Skill Required
Experience in any of the following 5 modules - ERP Financial Modules like GL, AP, AR, FA, IBY, CST and ZX.
Experience : 6+ Years
Position Overview:
Position is for a Functional Support Professional, preferably with implementation background in SAAS Financial Applications.
Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests. The focus of this position is to provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer.
Job Responsibilities:
The main role of a Support engineer is to troubleshoot and resolve highly complex functional problems. The key skills put to use on a daily basis are - high level of functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
Education & Experience:
Bachelors/Masters in Computer Science, Engineering or equivalent preferred. Other qualifications with adequate experience may be considered.
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