Production Support Specialist

Role: Production Support Engineer

Location: Hybrid

Duration: 6+ months

Details:

Internal Employee Technology Support role for a global user-base.

Role involves basic troubleshooting of Microsoft applications and proprietary system via phone.

Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting.

Candidate should have excellent customer service skills. In-house training will be conducted.

Technologies may include, but not limited to: Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.