Source description
About the role
MANDATORY SKILLS:
All proposed candidates must possess at least 7 years of experience as a Senior Level Wireless Support Specialist, including the following required skills and expertise:
o Experience with Carrier Portals, Apple ABM and Android KNOX.
o Strong experience in Enterprise or Solution Architecture.
o Strong analytical, troubleshooting, and problem-solving skills.
· Communication and Collaboration:
o Excellent verbal and written communication skills.
o Ability to build and maintain effective working relationships with all stakeholders.
o Strong interpersonal skills.
· Project Management and Organization:
o Ability to plan, organize, and manage multiple projects simultaneously.
o Strong organizational and project management skills.
o Ability to work independently and as part of a team.
o Ability to multi-task and prioritize tasks effectively.
· Security and Standards:
o Ability to articulate and recommend technology standards related to security, document transmission, and digital signatures.
o Ensure compliance with NYC Cyber Command Standards
DESIRABLE SKILLS/EXPERIENCE:
· Business Acumen:
o Demonstrated experience in analyzing and interpreting policies and procedures.
o Ability to understand business requirements and document them into functional specifications.
o Ability to work with cross-functional teams (architects, developers, engineers, domain experts) to document non-functional requirements.
o Solid attention to detail.
o Strong conflict resolution and negotiation skills.
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