Service Desk L2

I have a new C2C opportunity to share – please review the details below and send over any qualified candidates.

Role: Service Desk L2

Location: Downtown Chicago, IL (Hybrid – 4 days/week onsite)

Duration: 6 months (Contract-to-Hire potential)

Hours: 40/week

Rate: Up to $77/hr C2C

Clearance: U.S. Citizens or Green Card holders only – no relocation candidates

Client: Confidential – Investment Management Company

Must-Haves:

5–7+ years of Service Desk/Desktop Support experience

Experience working in financial services or investment management companies

Strong troubleshooting skills and ability to self-manage

Familiarity with ZenDesk (currently in use)

ServiceNow experience is a plus (potential transition in the future)

Familiarity with monitoring and patching (moving to N-Able for these functions)

Please only share candidates who are local to Chicago and can be onsite 4 days a week.