Source description
About the role
Job Title: Service Manager
Location: Newark, NJ area
Length: 6-10 months
Experience:
Experience managing large application stacks as part of Managed Services or IT Consulting
Consultant will need a technical background with astute business sense, as well as leadership & people skills
Data-driven decision-making mindset
Strong collaboration and client management skills
ITSM expertise, SLA compliance management, tracking & reporting
Required Skills: Application Support along with ITIL/ITSM, Databricks, PySpark, AWS (Kinesis, Lambda functions, CloudWatch, DynamoDB)
Preferred Skills: Cassandra DB, eComm. Loyalty functionality understanding
Bonus: SFCC, eCommerce domain exposure, PostgresSQL.
Project/Industry Experience:
Consumer Products and/or Retail project background
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