Sr. Salesforce Administrator

Sr. Salesforce Administrator (10+ years) MUST HAVE COPADO CERTIFICATION AND WORKED IN UTILITY SPACE

NEED TO SEE CERTIFICATION COPIES PRIOR TO DISCUSSION WITH CANDIDATES

ONSITE INTERVIEW REQUIRED!!!

Job description:

This role is remote with occasional onsite visits - 6 per year---but the first few days will be onsite in NYC thanks.

ALL CANDIDATES MUST BE AVAILABLE TO DO AN ONSITE INTERVIEW PER THE CLIENT

Senior Salesforce Administrator ( Copado Experience Required)

ALL CANDIDATES MUST HAVE THE FOLLOWING CERTIFICATIONS:

Salesforce Administrator Certification (ADM 201)

Salesforce Advanced Administrator Certification

Copado Fundamentals or Advanced Certification

Required Qualifications

MUST HAVE: 10+ years of hands-on Salesforce Administration experience

5+ years Strong experience administering and deploying with Copado DevOps

Advanced experience with Salesforce Flows and declarative automation

Experience supporting large, complex, or regulated Salesforce environments

Solid understanding of Salesforce security, sharing, and data model design

Experience working in Agile / Scrum delivery models

Excellent communication, documentation, and problem-solving skills

Basic understanding of Salesforce development concepts (Apex, metadata, source control)

Job description:

Senior Salesforce Administrator ( Copado Experience Required)

About the Role

We are seeking a Senior Salesforce Administrator with strong Copado DevOps experience to support and evolve our Salesforce platform within the Utility and Energy industry. This role is critical to ensuring Salesforce reliably supports customer operations, field services, regulatory processes, and high‑availability production environments.

The ideal candidate has deep Salesforce administration expertise, experience supporting regulated environments, and a strong understanding of release management and change control using Copado.

Key Responsibilities

Salesforce Administration (Utility-Focused)

Serve as a senior administrator for Salesforce supporting:

Energy programs, billing integrations, and service requests

Configure and maintain:

Flows, validation rules, approval processes, and automation

Custom and standard objects aligned to utility business processes (e.g., service points, work orders, assets, improvement, enhancement)

Page layouts, record types, Lightning apps, and mobile configurations

Manage users, roles, profiles, permission sets, and security aligned with segregation of duties and compliance requirements

Monitor org health, data volumes, integrations, and system performance

Troubleshoot production issues, bugs, enhancement impacting service, outages, or field operations

Copado & Release Management

Administer and manage Copado DevOps across multiple Salesforce environments

Execute and coordinate deployments across:

Developer sandboxes

Integration / QA

UAT

Production

Enforce Copado best practices including:

Branching strategies

Promotion paths

User story lifecycle management

Collaborate with developers and QA to resolve deployment conflicts, regression issues, and environment inconsistencies

Support scheduled releases and emergency hotfixes, Enhancement in support of operational continuity

Utility Operations & Compliance

Support Salesforce solutions used in:

Customer account management

Energy efficiency or renewable programs

Regulatory and audit requirements

Data security, access controls, and change management policies

Maintain documentation for releases, configuration changes, and compliance reviews

Collaboration & Leadership

Act as a trusted technical partner to:

Business stakeholders

IT leadership

Developers and system integrators

Translate utility business requirements into scalable Salesforce solutions

Mentor junior administrators and promote platform best practices

Participate in Agile ceremonies including sprint planning, backlog refinement, and retrospectives