Trade Risk Support Analyst

Role Responsibilities

• First point of contact for end business users in FICC for all intraday risk issues

• Troubleshooting complex end-to-end flow of trades and market data updates

• Ownership and delivery of onboarding support of new lines of business and workflows

• Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts

• Proactive identification and resolution of problem hotspots

• Development of tools and driving efficiency/stability improvements

• Incident and Problem Management

• Event Management (Monitoring and Alert life cycle Management)

• Defining and driving monitoring improvements and technical processes

• Capacity, Performance and Resiliency Management

• Tool development in-house projects such as Python

• Stakeholder management and communication

• Knowledge management

• Hands on experience providing direct support to front office trading desks

• Business knowledge of fixed income products

• Understanding of market data flows

• Monitoring Tools: Dynatrace, Splunk and ITRS Geneos

• Unix

• SQL

• Python

• ITIL

• Grid Computing

• Quartz (BofA internal)