Desktop Support Engineer

Role Overview: As a Desktop Support Engineer at Access Healthcare, you will be responsible for assembly and troubleshooting of desktops, laptops, and other hardware. You will also handle installation, configuration, and troubleshooting of all Operating systems. Additionally, you will troubleshoot network issues, manage application updates, and ensure network security through timely antivirus and firewall updates. Your role will involve installation, configuration, and troubleshooting of IP phones and headsets. You will be managing service desk operations for troubleshooting tickets and service requests, ensuring prompt resolution of escalations and high priority issues for the business. Furthermore, you will manage the distribution and maintenance of IT infrastructure assets. Key Responsibilities: - Assemble and troubleshoot desktops, laptops, and other hardware - Install, configure, and troubleshoot all Operating systems - Troubleshoot network issues and manage application updates - Maintain network security through timely antivirus and firewall updates - Install, configure, and troubleshoot IP phones and headsets - Manage service desk operations for troubleshooting tickets and service requests - Ensure prompt resolution of escalations and high priority issues - Manage distribution and maintenance of IT infrastructure assets Qualifications Required: - Diploma/BE/BTech graduation - 2 to 8 years of experience in a similar role - Excellent communication skills - Immediate to 30 days of notice period - Rotational/US Shift availability - Location: Ambattur Estate, Chennai - Only male candidates preferred Please note that the job description specifically mentions that candidates should have excellent communication skills and that only male candidates are preferred for this role. If you meet these qualifications and are looking to join a company that provides business process outsourcing and application services in the healthcare industry, Access Healthcare could be the right fit for you. Role Overview: As a Desktop Support Engineer at Access Healthcare, you will be responsible for assembly and troubleshooting of desktops, laptops, and other hardware. You will also handle installation, configuration, and troubleshooting of all Operating systems. Additionally, you will troubleshoot network issues, manage application updates, and ensure network security through timely antivirus and firewall updates. Your role will involve installation, configuration, and troubleshooting of IP phones and headsets. You will be managing service desk operations for troubleshooting tickets and service requests, ensuring prompt resolution of escalations and high priority issues for the business. Furthermore, you will manage the distribution and maintenance of IT infrastructure assets. Key Responsibilities: - Assemble and troubleshoot desktops, laptops, and other hardware - Install, configure, and troubleshoot all Operating systems - Troubleshoot network issues and manage application updates - Maintain network security through timely antivirus and firewall updates - Install, configure, and troubleshoot IP phones and headsets - Manage service desk operations for troubleshooting tickets and service requests - Ensure prompt resolution of escalations and high priority issues - Manage distribution and maintenance of IT infrastructure assets Qualifications Required: - Diploma/BE/BTech graduation - 2 to 8 years of experience in a similar role - Excellent communication skills - Immediate to 30 days of notice period - Rotational/US Shift availability - Location: Ambattur Estate, Chennai - Only male candidates preferred Please note that the job description specifically mentions that candidates should have excellent communication skills and that only male candidates are preferred for this role. If you meet these qualifications and are looking to join a company that provides business process outsourcing and application services in the healthcare industry, Access Healthcare could be the right fit for you.