Source description
About the role
As a Technical Support Engineer at Adyen, you will collaborate with teams across the company, both technical and commercial, to provide key knowledge on the Adyen platform and APIs, web-stack technologies, and integration methods. Your primary responsibility will be to offer direct technical support throughout the merchant's full lifecycle. - Support merchants throughout their lifecycle, offering technical assistance. - Advise merchants on best implementation practices and resolve specific issues. - Deliver a seamless global merchant support experience, emphasizing exceptional customer service. - Demonstrate strong problem-solving skills, innovation, and adaptability to new processes and procedures. - Possess expertise in API troubleshooting, Postman, internet technologies, and technical processes such as HTML, JavaScript, and Scripting. Adyen values diversity and inclusion, recognizing the importance of a varied background in maintaining momentum. The company is committed to ensuring a smooth candidate experience, aiming to respond to applications within 5 business days. This role is based in the Bengaluru office, reflecting Adyen's office-first approach to collaboration. The hybrid work policy entails 3 days a week in the office and 2 days working from home. As a Technical Support Engineer at Adyen, you will collaborate with teams across the company, both technical and commercial, to provide key knowledge on the Adyen platform and APIs, web-stack technologies, and integration methods. Your primary responsibility will be to offer direct technical support throughout the merchant's full lifecycle. - Support merchants throughout their lifecycle, offering technical assistance. - Advise merchants on best implementation practices and resolve specific issues. - Deliver a seamless global merchant support experience, emphasizing exceptional customer service. - Demonstrate strong problem-solving skills, innovation, and adaptability to new processes and procedures. - Possess expertise in API troubleshooting, Postman, internet technologies, and technical processes such as HTML, JavaScript, and Scripting. Adyen values diversity and inclusion, recognizing the importance of a varied background in maintaining momentum. The company is committed to ensuring a smooth candidate experience, aiming to respond to applications within 5 business days. This role is based in the Bengaluru office, reflecting Adyen's office-first approach to collaboration. The hybrid work policy entails 3 days a week in the office and 2 days working from home.
More at Adyen