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About the role
- Skill Area: ServiceNow development, experiences with all the regular ServiceNow components. Forms, tables and fields Catalog items and their components Business rules, Client scripts, ACLs, Notifications etc. Flows and Playbooks Employee center, Taxonomy and Content pages * Main Technology: ServiceNow development * Mandatory Skills: (Must Have Skills): ServiceNow development, Strong understanding of ServiceNow functionality and its capabilities * Optional Skills: (Good to Have Skills): ServiceNow Creator Studio * Roles & Responsibilities: Assist ServiceNow GBS team as ServiceNow developer Job Description: We are seeking a Senior ServiceNow Developer with 8-10+ years of IT experience and deep ServiceNow development expertise. The successful candidate will be responsible for developing a ServiceNow rebuild project built on Creator Studio. A strong candidate will have a solid understanding of ServiceNow development and capabilities and demonstrate excellent communication skills, problem-solving ability, and ownership. Roles and Responsibilities: Lead the design and development of ServiceNow solutions using Creator Studio capabilities. Build configurable applications, workflows/automations, forms, and user experiences based on business requirements. Develop data structures (tables/fields/relationships) and implement business logic for correct end-to-end behavior. Implement workflow-driven automations (and script-based logic where required by the project). Support integrations with external systems (e.g., REST/SOAP, OAuth) as needed by the solution. Ensure security and compliance through proper role/ACL design and secure data handling. Participate in technical design, reviews, and documentation; mentor others when required. Troubleshoot defects across UI/workflows/data/integrations and support stabilization through UAT and release. Requirements: 8–10 years of hands-on experience in ServiceNow development. Strong understanding and experience of ServiceNow components: Forms, tables and fields Catalog items and their components Business rules, Client scripts, ACLs, Notifications ect. Flows and Playbooks Employee center, Taxonomy and Content pages Proven experience delivering solutions using ServiceNow functionalities Strong debugging and problem-solving skills in ServiceNow. Experience supporting structured release practices (e.g., Dev/Test/Prod, change sets/source control as applicable). Excellent communication and problem-solving skills Ability to work independently and collaboratively in a team Strong attention to detail and stakeholder collaboration skills
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