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About the role
AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you're working with the best and are encouraged to learn and experiment every day, there's no better place - guaranteed! :) WHAT YOU WILL DO - Assist with the setup and troubleshooting of VPN tunnels, SFTP endpoints, and basic AWS networking components ; - Support EHR customer integrations , including connectivity setup, tunnel monitoring, and basic documentation; - Monitor and respond to incidents, participating in scheduled on-call rotations ; - Support infrastructure operations in AWS using Terraform, GitLab, and Docker/Kubernetes; - Assist in CI/CD pipeline execution and infrastructure deployments; - Collaborate with global team members and follow documented operational procedures; - Adhere to HIPAA, GDPR, and internal security compliance standards. MUST HAVES - 2–4 years of experience in DevOps, SRE, IT infrastructure, or system administration roles; - Working knowledge of AWS networking , VPNs (IPsec), VPCs, routing, and security groups; - Basic experience with SFTP configuration and troubleshooting connectivity issues ; - Ability to follow structured procedures and respond effectively to alerts and incidents; - Familiarity with Terraform, GitLab, Docker, and/or Kubernetes ; - Comfortable working in a distributed team and communicating technical issues clearly; - Awareness of security and compliance standards (HIPAA, GDPR preferred); - Upper-Intermediate English level. NICE TO HAVES - Exposure to EHR systems like Mirth or IRIS ; - Experience supporting external enterprise clients or customer IT teams; - Background in healthcare or other regulated environments; - Basic scripting for automation and troubleshooting (e.g., Bash, Python). THE BENEFITS OF JOINING US - Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities. - A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands. - Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive. Your application doesn't end here! To unlock the next steps, check your email and complete your registration on our Applicant Site . The incomplete registration results in the termination of your process.
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