Senior Manager - Infrastructure & Cybersecurity

ROLE OVERVIEW We are seeking an accomplished Asset management, IT, Infrastructure & Cybersecurity Manager to lead Agivant's enterprise IT backbone — spanning cloud, data center, network, and cybersecurity. This is a high-impact leadership role demanding equal parts strategic vision and operational accountability, with measurable ownership across infrastructure availability, information security, asset lifecycle, and client-facing IT governance. KEY RESPONSIBILITIES Asset Lifecycle & License Optimization Asset planning, procurement, repair and tracking. Maintain full hardware and software asset lifecycle visibility via a centralized ITAM system; ensure zero billing-hour loss due to asset delays. Conduct regular license audits to reduce unused software spend; ensure certified, compliant disposal of all EOL hardware. Infrastructure & IT Operations Maintain 99.9% infrastructure uptime through proactive monitoring, HA design, and robust incident response. Life cycle management for desktop and cloud SaaS applications like Office 365, Zoho etc. with regular patches/upgrades/feature releases and license management. Automate service desk, access provisioning, alerting, patching, and IT policy enforcement; enforce SLAs for all IT requests. Own Backup & Disaster Recovery readiness with regularly tested RTO/RPO targets. Lead 24x7 operations with ITIL-aligned processes to minimize MTTR and unplanned downtime. Cybersecurity & Compliance Execute enterprise cybersecurity strategy across network, endpoint, identity, and data protection layers. Own audit, assessment, and certification renewal cycles for ISO 27001/BS 7799, SOC 2, PCI-DSS, and NIST. Awareness of data protection requirements such as CCPA/GDPR/DPDP. Drive DLP controls to prevent unauthorized software usage and content/data leakage; ensure zero Critical/High vulnerabilities remain unresolved beyond 15 days. Prevent unauthorized usage of software, content leakage, shadow AI. Information security compliance for the entire workforce on a regular and continuous basis. Mandate and track 100% workforce InfoSec certification completion across the organization. Client-Facing IT Governance Conduct bi-monthly compliance audits for all client-issued laptops and lead migration to a centralized digital vault. Ensure onboarding-offboarding asset recovery within 48 hours; actively contribute to client RFPs on InfoSec. Cloud Architecture & Emerging Tech Own cloud architecture roadmap across AWS, Azure, and hybrid environments; drive migrations with optimized TCO. Lead DC/DR planning, HA, and BCP; champion DevOps, Kubernetes, and AI/ML-powered IT automation. Liaison with tech vendors for appropriate hardware/software necessary for optimal functioning of the business and continuous improvement in reducing cost through governance, integrity, and best practices Requirements WHAT YOU BRING Must-Haves 10–15 years in Enterprise IT, Asset Management, Cloud Architecture, and Cybersecurity; 5+ years in a leadership role. Hands-on expertise in managing cloud (AWS/GCP/Azure), desktops, devices, and network. Proven experience with SOC, SIEM, VAPT, incident response, DLP, and ITAM programs. Track record of client-facing compliance audits, RFP support, and DR/BCP implementation. Strong Information Security Strategy and program management capability across large vendor ecosystems. Nice to Have Certifications: CISSP, ISO 27001 Lead Auditor, AWS Solutions Architect, PMP, ITIL v4, CCNP, Fortinet NSE 4–6. Experience with VMware HA/DRS/SRM, vROPS, vRA, and modern observability platforms. Background in IT services organization.