Senior Manager - Infrastructure & Cybersecurity

Role Overview We are seeking an accomplished IT, Infrastructure & Cybersecurity Manager to lead Agivant's enterprise IT backbonespanning cloud, data center, network, and cybersecurity. This is a high-impact leadership role demanding equal parts strategic vision and operational accountability, with measurable ownership across infrastructure availability, information security, asset lifecycle, and client-facing IT governance. Key Responsibilities Asset Lifecycle & License Optimization Maintain full hardware and software asset lifecycle visibility via a centralized ITAM system; ensure zero billing-hour loss due to asset delays.Conduct regular license audits to reduce unused software spend; ensure certified, compliant disposal of all End-of-Life (EOL) hardware. Infrastructure & IT Operations Maintain 99.9% infrastructure uptime through proactive monitoring, high availability (HA) design, and robust incident response.Manage the full lifecycle for desktop and cloud SaaS applications (e.g., Office 365, Zoho) with regular patches, upgrades, feature releases, and license management.Automate service desk operations, access provisioning, alerting, patching, and IT policy enforcement; enforce strict SLAs for all IT requests.Own Backup & Disaster Recovery readiness with regularly tested RTO/RPO targets.Lead 24x7 operations with ITIL-aligned processes to minimize Mean Time to Resolution (MTTR) and unplanned downtime. Cybersecurity & Compliance Execute enterprise cybersecurity strategy across network, endpoint, identity, and data protection layers.Own audit, assessment, and certification renewal cycles for ISO 27001 / BS 7799, SOC 2, PCI-DSS, and NIST.Maintain strong working knowledge and application of data protection regulations, including CCPA, GDPR, and DPDP.Drive DLP controls to prevent unauthorized software usage, shadow AI, and content/data leakage; ensure zero Critical/High vulnerabilities remain unresolved beyond 15 days.Manage information security compliance for the entire workforce on a regular and continuous basis.Mandate and track 100% workforce InfoSec certification completion across the organization. Client-Facing IT Governance Conduct bi-monthly compliance audits for all client-issued laptops and lead migration to a centralized digital vault.Ensure onboarding/offboarding asset recovery within 48 hours.Actively contribute technical and security documentation to client RFPs regarding InfoSec capabilities. Cloud Architecture & Emerging Tech Own the cloud architecture roadmap across AWS, Azure, and hybrid environments; drive migrations optimized for Total Cost of Ownership (TCO).Lead DC/DR planning, HA, and BCP; champion DevOps, Kubernetes, and AI/ML-powered IT automation.Liaison with technology vendors to source appropriate hardware/software for optimal business functioning, driving continuous cost reduction through strict governance and industry best practices. Requirements 1015 years of experience in Enterprise IT, Cloud Architecture, and Cybersecurity, including 5+ years in a leadership role.Hands-on expertise managing multi-cloud environments (AWS / GCP / Azure), desktops, devices, and enterprise networks.Proven experience managing SOC, SIEM, VAPT, incident response, DLP, and ITAM programs.Track record of executing client-facing compliance audits, RFP security support, and DR/BCP implementations.Strong Information Security strategy and program management capabilities across large vendor ecosystems. Nice-to-Have Certifications: CISSP, ISO 27001 Lead Auditor, AWS Solutions Architect, PMP, ITIL v4, CCNP, or Fortinet NSE 46.Hands-on experience with VMware HA/DRS/SRM, vROPS, vRA, and modern observability platforms.Prior background working in an IT services organization. .