Source description
About the role
Own the high-level technical architecture and integration approach for assigned customer implementations.
Translate customer architecture requirements into scalable and supportable solutions aligned with internal platforms, APIs, and standards.
Lead technical discussions with customers and internal teams on:
APIs and system integrations
Security and authentication (SSO, OAuth, JWT, SAML)
Real-time and batch data processing
Networking, VPNs, and private connectivity (e.g., AWS Privatelink)
Apply best practices for performance, security, monitoring, and messaging architecture.
Oversee and lead environment setup, including cloud setup and connectivity, API enablement, SSO configuration and monitoring
Coordinate initial data setup, bulk data loads, and validation activities.
Lead Production readiness activities including performance testing, security testing, disaster recovery (DR) planning and testing, , and production deployment.
Act as a technical advisor to customers, senior management, and internal engineering teams.
Collaborate closely with Engineering teams to ensure architecture alignment and consistent delivery.
Identify delivery risks early, escalate when needed, and support predictable, high-quality implementations.
Contribute to the standardization of integration, connectivity, and architecture patterns.
Author and maintain technical documentation including architecture diagrams and recurring technical delivery artifacts.
Evaluate tools, frameworks, and technical delivery practices, and recommend improvements to increase efficiency, quality, and reliability.
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