Product Manager

Role Overview: Airtel Payments Bank is seeking a Product Manager with expertise in merchant soundbox/POS devices or broader device lifecycle processes. In this role, you will play a crucial role in shaping the product vision by identifying key growth levers, enhancing merchant experience, and driving operational excellence throughout the device journey. Key Responsibilities: - Drive the product vision for merchant soundbox/POS and device-led solutions, in alignment with business strategy and growth objectives. - Identify and prioritize growth levers across the merchant lifecycle, focusing on acquisition, activation, retention, and revenue efficiency. - Take ownership of and enhance end-to-end device lifecycle experiences, including inventory planning, procurement, deployment, replacements, refurbishments, and collections. - Enhance merchant experience across digital and operational touchpoints using data, on-ground feedback, and operational insights. - Utilize data-driven analysis to monitor product and operational KPIs, conduct deep dives, identify gaps, and measure business impact. - Lead structured problem-solving to address inefficiencies, cost leakages, and scalability challenges within device operations. - Collaborate closely with engineering, operations, supply chain, finance, audit, and business teams to translate strategy into clear product requirements and execute effectively. Qualifications Required: - Total Experience of 3-5 years with at least 1-2 years of hands-on experience in merchant soundbox/POS products or device lifecycle processes and exposure to the merchant ecosystem. - Strong product thinking coupled with business acumen, capable of aligning product decisions with growth and operational efficiency objectives. - Demonstrated ability to leverage data and analytics to identify issues, reveal insights, and drive measurable outcomes. - Proven structured problem-solving skills, particularly in operationally complex, high-scale environments. Additional Company Details: Airtel Payments Bank is undergoing a transformation from a digital-first bank to one of the largest Fintech companies. Joining now presents an exciting opportunity to be part of this remarkable journey. The company values innovation and fosters a culture that promotes financial inclusion by serving the financially unbanked, underbanked, and underserved population of India. At Airtel Payments Bank, core values such as Responsibility, Agility, Collaboration, and Entrepreneurial development are deeply ingrained in the company culture, which is affectionately referred to as RACE. Role Overview: Airtel Payments Bank is seeking a Product Manager with expertise in merchant soundbox/POS devices or broader device lifecycle processes. In this role, you will play a crucial role in shaping the product vision by identifying key growth levers, enhancing merchant experience, and driving operational excellence throughout the device journey. Key Responsibilities: - Drive the product vision for merchant soundbox/POS and device-led solutions, in alignment with business strategy and growth objectives. - Identify and prioritize growth levers across the merchant lifecycle, focusing on acquisition, activation, retention, and revenue efficiency. - Take ownership of and enhance end-to-end device lifecycle experiences, including inventory planning, procurement, deployment, replacements, refurbishments, and collections. - Enhance merchant experience across digital and operational touchpoints using data, on-ground feedback, and operational insights. - Utilize data-driven analysis to monitor product and operational KPIs, conduct deep dives, identify gaps, and measure business impact. - Lead structured problem-solving to address inefficiencies, cost leakages, and scalability challenges within device operations. - Collaborate closely with engineering, operations, supply chain, finance, audit, and business teams to translate strategy into clear product requirements and execute effectively. Qualifications Required: - Total Experience of 3-5 years with at least 1-2 years of hands-on experience in merchant soundbox/POS products or device lifecycle processes and exposure to the merchant ecosystem. - Strong product thinking coupled with business acumen, capable of aligning product decisions with growth and operational efficiency objectives. - Demonstrated ability to leverage data and analytics to identify issues, reveal insights, and drive measurable outcomes. - Proven structured problem-solving skills, particularly in operationally complex, high-scale environments. Additional Company Details: Airtel Payments Bank is undergoing a transformation from a digital-first bank to one of the largest Fintech companies. Joining now presents an exciting opportunity to be part of this remarkable journey. The company values innovation and fosters a culture that promotes financial inclusion by serving the financially unbanked, underbanked, and underserved population of