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About the role
Key Responsibilities: Gather requirements from the key stakeholders by using requirement elicitation techniques like brainstorming, requirement workshops and focus groups Validate requirements by cross-referencing them with other stakeholders and try to obtain a buy-in. Create and maintained RTM and User interface specification (UI specification) Analyze and interpret requirements for their viability against the business objective Serve as a key interface between the business and technical teams translating business processes and requirements into technical requirements and specifications Document requirements by creating use cases, functional and requirement specifications documents, categorize requirements as functional, non-functional and technical requirements Gain requirements sign-off from the key stakeholders Identify training needs by evaluating strengths and weaknesses Translate requirements into training needs that will close gaps with functional adoption Prepare end-user documentation/manuals Lead and manage QA and User Acceptance Testing from preparing comprehensive test plans and test scripts Ability to Create test scripts and perform System Testing and to verify product functionality Execute test scripts to perform Integrated System Testing and Acceptance testing Review detail design documents, test plans and test scripts to ensure system implementation meets requirements Apply a structured methodology and lead OCM activities required by a project or initiative. Design, Develop, Deliver and Manage all communication needs for IT Program / Projects Conducts change impact analyses, assess change readiness, identify key stakeholders and impacted user community for change management Identify and manage anticipated resistance Integrate change management activities into project plan Evaluate and ensure user readiness Define and measure success metrics and monitor change progress Key Skills: Analysis, Visualization, and prototyping skills Ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships at all levels of stakeholders Ability to influence others and move toward a common vision or goal Flexible and adaptable; able to work in ambiguous situations Familiarity with project management approaches, tools and phases of the project lifecycle Ability to work with Agile / Scrum team and traditional waterfall methodology project teams Ability to draft user stories by converting high level epics/features/scope Good command over spoken and written communication Elicitation and interviewing skills Problem-solving and analytical thinking Facilitation and observational skills Business structure knowledge Process modeling skills Required: Bachelor's degree in one of the following areas: Information Technology, Business, Computer Science, or equivalent experience A minimum of 5+ years of experience in progressive Business Analysis/ Test Management/ IT Organizational Change Management roles
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