Workplace Services SME (MS Office 365 Suite)

Call us 609-945-2590 410 Wall St. Princeton, NJ 08540 support@alltechconsultinginc.com Login / Register Login to Alltech Consulting Services reset form Reset Password Please Enter Username or Email Create a free Alltech Consulting Services account Already have an account? Login heading Workplace Services SME (MS Office 365 Suite) Remote January 15, 2025 Contract Apply Now email apply form here Apply for this job Apply with login Please login as "Candidate" to apply Back to jobs Main content job description Job Description Job Description: Who are we looking for? M365 Messaging SME with min 8+ years of relevant Experience Technical Skills: Relevant Experience -: Candidate must have Experience in design & implementation Knowledge of M365 Migrations from On prem to Online and Tenant to Tenant using both native & 3 rd party tool. SME knowledge of Exchange & outlook 2010/2013/2016/2019 PowerShell scripting for Exchange/ Exchange Online Experience of HA clustering solutions and management of uptime Resource monitoring experience on a real time basis to maintain High Availability Mail Routing troubleshooting engaging with multiple partner systems and owning the progress of resolutions across outside domains. Migration from Exchange 2010 to 2013/2016/2019. Migration & Transformation of Exchange on-premises to M365 Exchange Online. Patching Exchange servers, vulnerability fix. Familiar with email gateway solutions like Mimecast, Proofpoint, Symantec, CISCO Iron Port etc. Experience on Journaling & Archiving solution. Understanding of email security principles relating to Exchange environments Skype for Business Server/Microsoft Teams, SharePoint, OneDrive, MS Intune Experience of an ITIL managed environment Active directory/Azure AD, MS Defender, Security & Compliance Willingness to learn new skills and technologies. Skills – Useful: Skype for Business server & Team’s knowledge would be preferable Exchange 2010/2013/2016/2019 & Exchange Online, SharePoint, OneDrive, MS Intune. IOS, Android device support and troubleshooting experience Experience of an ITIL managed environment GAL replication through a multi domain environment Overall Experience -: Candidate having total experience Min 8 Years to Max 12 years in IT infrastructure services & UCC. SME knowledge of Outlook 2010, 2016, 2019 in a Windows 10 environment SME knowledge of Exchange 2010/2016/2019 Experience of HA clustering solutions and management of uptime Resource monitoring experience on a real time basis to maintain High Availability Mail Routing troubleshooting engaging with multiple partner systems and owning the progress of resolutions across outside domains Understanding of anti-virus principles relating to Exchange environments Experience of an ITIL managed environment Active directory support Willingness to learn new skills and technologies Good Understanding on ITIL and process Process Skills: Design, prepare Work Breakdown Structure and implement the solution. Investigate and resolve incident tickets. Handle client escalations and coordination with service providers Troubleshooting of various voice related problems and facilitating team members to effectively resolve the issue. Change Management, Incident management, Problem Management, configuration management. Perform standard day to day activities to maintain good health of the Exchange on-premises, Exchange Online environment. Managing and supporting Hybrid Exchange environment, Cloud M365 tenant. Identifies unusual technical problems. Responds to client requests in non-standard situations and investigates all the facts. To provide support for internal & external customers in resolution of configuration issues & queries Liaison with Internal and External agencies in the pursuance of Fault Finding, configuration tasks. Identifies, analyzes, and resolves moderately complex problems with business communication systems. Escalate and work with OEM TAC for getting the issues fixed. Behavioral Skills: Excellent in written and verbal communication and good customer/Client relationship management Demonstrated strong personal mastery, including ethics, interpersonal skills, and engagement in continuous learning. Ability to drive resolution of problems. Able to communicate and present complex issues with assurance and confidence. During troubleshooting calls have good skills in questioning, listening, ideas development, permission, and rapport, and influencing. Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery. Dynamic attitude with willingness to learn will be preferred Certification: Preferable MS-203: Microsoft 365 Messaging or MS 202: Microsoft 365 Messaging Administrator Certification Transition MS-102: Microsoft 365 Administrator Expert MD-102: Microsoft Endpoint Administrator Associate MS-700: Teams Administrator Associate AZ-104: Azure Administrator Associate SC-400: Information Protection & Compliance Administrator Associate Apply Now email apply form here Apply for this job Apply with login Please login as "Candidate" to apply job social Share this post Facebook Twitter LinkedIn Email job releated Related Jobs Senior Project Manager United States JPC-1702 Contract #post-## Senior Consultant United States JPC-1701 Contract #post-## Technical Project Manager Alpharetta - GA JPC-1699 Contract #post-## Job Overview Job ID JPC-535 Date Posted January 15, 2025 Location Remote Expiration date -- Experience 4-6 Years Qualification Bachelor Degree Job Location Job Skills Azure Business Analysis design Infrastructure ITIL Microsoft Teams Outlook SharePoint troubleshooting #post-## .site-main .content-area .site-content Alltech Consulting Services 410 Wall St. Princeton, NJ 08540 609-945-2590 609-430-0133 CLIENT Why Alltech Services Expertise CANDIDATES Why Alltech View Jobs Submit Resume Recruitment Referral Program COMPANY About Us Contact Us Careers Privacy Policy Terms of Service Cookie Policy © Copyright Alltech Consulting Services, 2022. 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