Desktop Support Analyst-CGEMJP00348635

Role: Desktop Support Analyst

Location: Niskayuna, NY, United States Onsite

JD

Description and Location

Desktop SupportGrade:A4 | Consultant 2 | 3-5 years of experience

Job Description·

Beginner knowledge on Active Directory, Group Policy·

Hands on experience for Windows, & IoS Corporate Devices·

Coordinate with multiple teams for resolving incident and executing change tickets·

Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·

Strong troubleshooting skills for Desktop, Laptops & Peripheral devices

Must Have Skills

3+ years of hands-on experience, managing below technologies·

Microsoft Desktop Family Operating System (Win 7/10)·

Beginner knowledge on Active Directory, Group Policy· Active Directory & GPO·

Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·

Good to Have Skills

Very good verbal and written English communication and presentation skills·

Effective time management, team handling and organizational skills·

United States

Onsite