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About the role
Senior Manager-Digital Product Management
New York, NY, United States
Phoenix, AZ, United States
(Hybrid)
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Job Description
The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.
Our Colleague Experience Group (CEG) is the heartbeat of our collaborative, caring and customer-based workplace culture. Within Colleague Services, this role owns strategy and roadmap for Oracle Compensation Management and technology capabilities globally.
Responsibilities
- Own product vision, strategy, roadmap, and delivery for Compensation products.
- Lead Oracle Compensation modernization and transformation initiatives.
- Drive AI-enabled recruiting capabilities and automation.
- Define KPIs for candidate experience, recruiter productivity, adoption and hiring outcomes.
- Partner across Compensation, Technology, Risk, Compliance and Operations.
- Manage backlog, prioritization, releases, and product lifecycle.
Qualifications
Minimum Qualifications
- Analytical and detail-oriented, able to break down complex challenges into actionable insights.
- Familiar with Agile tools and methods and comfortable working in iterative, fast-paced environments.
- A strong communicator who can gather input from stakeholders, document requirements, and support alignment across teams.
- Curious and eager to learn about product management, colleague experience, and enterprise platforms.
- Collaborative by nature, with the ability to build relationships and work effectively in cross-functional teams
- Deep experience with Oracle Compensation, Oracle HCM Cloud Compensation, or equivalent enterprise compensation platforms.
- Demonstrated experience delivering HR technology transformations and complex cross-functional initiatives.
- 5-7 years Product Management experience.
- Enterprise SaaS product leadership experience.
- Strong stakeholder influence and executive communication.
- Agile product management experience.
Preferred Qualifications
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Experience with compensation planning and incentive compensation management
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Experience with AI-enabled HR technologies and decision-support tools.
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MBA or advanced degree preferred
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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “ Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Job Info
- Job Identification26009763
- Job CategoryProduct
- Posting Date07/13/2026, 12:15 PM
- Apply Before07/21/2026, 12:00 AM
- Degree LevelNo Formal Education
- Job ScheduleFull time
- Job ShiftDay
- LocationsAMEX World Financial Center, New York, NY, 10285, USAMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, US(Hybrid)
- Salary Range$123000 - $215250 annually + bonus + benefits
- Career AreaProduct
EXPERIENCE THE POWERFUL BACKING OF AMERICAN EXPRESS.
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