Assistant Product Manager

Position Overview: Americana operates 10 brands including KFC, PH, HRD across multiple markets in the Middle East, and our Digital Product team owns mobile apps, self-service kiosks, and websites that power millions of customer orders. We're looking for a Junior Digital Data Analyst to support our Digital Product team in tracking, analysing, and reporting on how customers use our apps, kiosks, and websites. This is a hands-on role for someone early in their product career who wants to learn how to build and ship digital products on a scale, working closely with design, engineering, and analytics. Key Responsibilities: Support the Product Manager in defining and prioritizing the roadmap for apps, kiosks, and websites across marketsWrite clear user stories, requirements, and acceptance criteria for features, and help translate business needs into product specsCoordinate with engineering, design, and QA to keep feature development on track, unblock issues, and manage release timelinesHelp run sprint ceremonies (planning, stand-ups, reviews) alongside engineering teamsPartner with the Data Analytics team to define success metrics for new features and monitor performance post-launch (conversion, engagement, funnel drop-off, etc.)Support UAT and QA testing of new features and releases across apps, kiosks, and web before launchGather and synthesize customer feedback, market-specific requirements, and competitor insights to inform product decisionsHelp coordinate cross-market rollouts, ensuring features are localized and configured correctly for each countryMaintain product documentation, release notes, and internal communication around feature updatesAssist with A/B tests and experiments, helping set them up, monitor them, and summarize results Key Requirements 2+ years of experience in product management, business analysis, project coordination, or a related digital/tech role (internships and rotational program experience count)Strong written and verbal communication skills able to translate between business, design, and engineeringComfortable working with data to inform decisions (basic Excel/Sheets required; exposure to GA4, BigQuery, or dashboarding tools a plus)Organized and detail-oriented, with the ability to manage multiple features/tasks in parallelFamiliarity with agile/scrum ways of working (Jira, Confluence, or similar tools)Curiosity about digital products, especially in apps, self-service kiosks, or e-commerce/ordering platformsComfortable working with cross-functional and cross-market teamsDegree in business, engineering, computer science, or related field, or equivalent practical experienceNice to Have Experience in QSR, retail, e-commerce, or hospitality digital productsExposure to UX/UI design collaboration or wireframing tools (Figma)Basic understanding of app store processes (iOS/Android) App development Position Overview: Americana operates 10 brands including KFC, PH, HRD across multiple markets in the Middle East, and our Digital Product team owns mobile apps, self-service kiosks, and websites that power millions of customer orders. We're looking for a Junior Digital Data Analyst to support our Digital Product team in tracking, analysing, and reporting on how customers use our apps, kiosks, and websites. This is a hands-on role for someone early in their product career who wants to learn how to build and ship digital products on a scale, working closely with design, engineering, and analytics. Key Responsibilities: Support the Product Manager in defining and prioritizing the roadmap for apps, kiosks, and websites across marketsWrite clear user stories, requirements, and acceptance criteria for features, and help translate business needs into product specsCoordinate with engineering, design, and QA to keep feature development on track, unblock issues, and manage release timelinesHelp run sprint ceremonies (planning, stand-ups, reviews) alongside engineering teamsPartner with the Data Analytics team to define success metrics for new features and monitor performance post-launch (conversion, engagement, funnel drop-off, etc.)Support UAT and QA testing of new features and releases across apps, kiosks, and web before launchGather and synthesize customer feedback, market-specific requirements, and competitor insights to inform product decisionsHelp coordinate cross-market rollouts, ensuring features are localized and configured correctly for each countryMaintain product documentation, release notes, and internal communication around feature updatesAssist with A/B tests and experiments, helping set them up, monitor them, and summarize results Key Requirements 2+ years of experience in product management, business analysis, project coordination, or a related digital/tech role (internships and rotational program experience count)Strong written and verbal communication skills able to translate between business, design, and engineeringComfortable working with data to i