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About the role
Role Overview: As a Service Delivery Engineer with 4-7 years of experience in the Fintech industry, your primary responsibility is to handle customer requests effectively to ensure the timely delivery of services while adhering to the contractual SLAs. Your expertise as an Oracle PL/SQL Developer will be crucial in executing payment services activities. Key Responsibilities: - Ensure the implementation of services as per customer acceptance within the agreed timelines. - Validate, prepare, and deliver update patches in coordination with the RUN IT & Internal Support teams. - Address and resolve incidents and regressions resulting from service implementation. - Qualify customer information requests and respond to queries promptly. - Utilize your skills as an Oracle PL/SQL Developer for designing, developing, analyzing, customizing, and providing application support. Qualifications Required: - 4-7 years of experience in the Fintech industry. - Proficiency in Oracle PL/SQL development. - Strong communication and customer service skills. - Ability to collaborate effectively with cross-functional teams. Additional Company Details: (Omitted as no information provided in the Job Description) Role Overview: As a Service Delivery Engineer with 4-7 years of experience in the Fintech industry, your primary responsibility is to handle customer requests effectively to ensure the timely delivery of services while adhering to the contractual SLAs. Your expertise as an Oracle PL/SQL Developer will be crucial in executing payment services activities. Key Responsibilities: - Ensure the implementation of services as per customer acceptance within the agreed timelines. - Validate, prepare, and deliver update patches in coordination with the RUN IT & Internal Support teams. - Address and resolve incidents and regressions resulting from service implementation. - Qualify customer information requests and respond to queries promptly. - Utilize your skills as an Oracle PL/SQL Developer for designing, developing, analyzing, customizing, and providing application support. Qualifications Required: - 4-7 years of experience in the Fintech industry. - Proficiency in Oracle PL/SQL development. - Strong communication and customer service skills. - Ability to collaborate effectively with cross-functional teams. Additional Company Details: (Omitted as no information provided in the Job Description)
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