PDM Administrator / Support Specialist

POSITION DETAIL:

Role: PDM Administrator / Support Specialist

Location: Remote

JOB DESCRIPTION:

We are seeking an experienced PDM Administrator / Support Specialist with hands-on knowledge of SolidWorks PDM, Autodesk Vault, or similar Product Data Management systems, along with experience supporting CAD software tools. This role is responsible for providing day-to-day support for PDM systems and CAD applications, troubleshooting technical issues, assisting engineering teams with system usage, and helping maintain an efficient engineering design environment. The ideal candidate is detail-oriented, technically strong, and experienced in supporting engineering software platforms.

KEY RESPONSIBILITIES:

· Provide day-to-day support for PDM systems and CAD software tools

· Troubleshoot and resolve user issues related to PDM and CAD applications

· Assist engineering teams with system usage and technical support needs

· Monitor system performance and help identify opportunities for improvement

· Coordinate with internal teams and vendors to resolve software-related issues

· Support system updates, testing, and maintenance activities

· Help ensure reliable operation of engineering software environments

REQUIRED QUALIFICATIONS:

· Experience supporting SolidWorks PDM, Autodesk Vault, or similar PDM systems

· Experience supporting CAD software tools in an engineering environment

· Strong technical troubleshooting and problem-solving skills

· Ability to support end users and resolve software-related issues effectively

· Strong communication and collaboration skills

· Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• · Experience working in an engineering, manufacturing, or product development environment

• · Familiarity with PDM and CAD system administration or support best practices

• · Experience working with cross-functional engineering and IT teams

• · Understanding of engineering design processes and software support needs