Sr Business Systems Anayst- Time & Attendance Systems

Requisition ID: 66978

Title: Sr Business Systems Anayst- Time & Attendance Systems

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Senior Business Systems Analyst to primarily support the Workforce Time & Attendance Management software system for North America as well as its integration to SAP HCM for payroll processing. The Analyst will be responsible to analyze, design, configure, test, and maintain the organization’s time management applications by engaging with HR and employees in order to deliver technical support and system/process improvements. Excellent communications and strong stakeholder management skills, along with the application-specific technical expertise and highly tuned analytical skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Specialized Skills

Experience with Workforce Software (time and attendance) or equivalent software is required.

Experience with installing, maintaining, and upgrading time clock hardware is required.

Experience in functional and technical support of time and attendance processing for U.S. workforce populations is required; processing for Canadian and Mexico workforce is preferred.

Comprehensive knowledge of time regulations expected

Knowledge of Workforce Software Scripting language is preferred

Experience with Crystal Reports or a reporting tool equivalent is preferred

Experience with integration of a Time Management system to SAP H CM (ECC EP8) on-prem Payroll is preferred.

Experience with SAP HCM Organization Management and Personnel Administration (OM/PA) is preferred.

Experience with SAP SuccessFactors Employee Central is preferred.

Experience with Jira service management is an advantage

In depth knowledge of several HR business functions, besides time management, is preferred.

Previous involvement in the deployment or optimization of an HR Time Management system is a plus

Excellent communication skills and customer service orientation

Ability to work comfortably at all levels within the organization up to the senior management level

Education/Experience

Bachelor’s degree required

5 + years of relevant work experience required

Essential Duties and Responsibilities:

Provide Level 2 and 3 on-call coverage support.

Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.

Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.

Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment, including (where applicable):

Access administration and user onboarding.

Issue resolution, patching, and performance monitoring.

Configure and maintain integrations and automation between applications using Application Programming Interfaces (API) and connectors.

Reliability, backup, disaster recovery, and business continuity.

Monitor system logs for unusual activity and escalate or makes recommendations for resolution.

Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.

Work with IT infrastructure and facilities teams on time clock placement and installation plans.

Support user acceptance testing and user training activities.

Adhere to the Quality System Procedures and Change Control.

Lead and/or participate in delivery of projects.

Provide Application End User support.

Respond, resolve, or escalate reported incidents.

Under management direction, may participate as SME for audits.

Responsible for coordinating application needs from back-end platforms through user interface.

Ensure stability, integration, and integrity of production systems.

Complete all QA Non-Conformance and Corrective Actions in a timely manner.

Participate in assessment of application security and identity management requirements, where applicable.

Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.

Understand technical options, limitations, costs, and risks.

Communicate tradeoffs to business partners and work with them to shape requirements accordingly.

Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.

Additional Duties & Responsibilities

Ensure compliance with local labor laws, tax regulations, and internal policies, especially for US, Canada, and Mexico.

Provide technical training assistance for users, applications programming team, and other staff.

Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle.

Analyze requirements, design and develop solutions, coordinate and perform various types of testing, create/maintain test automation suites, and implement technologies, enhancements, and incident/problem resolutions.

Benchmark current and future processes against industry best practices.

Analyze business process potentials for streamlining and improvements in efficiencies.

Contribute to the development of roadmaps and initiatives for enablement of new capabilities.

Lead process improvements and IT projects to achieve business goals and objectives.

Manage projects with cross functional teams and of global scope.

Viewed as a subject matter expert in the field within the organization.

Arthrex Benefits

Medical, Dental and Vision Insurance

Company-Provided Life Insurance

Voluntary Life Insurance

Flexible Spending Account (FSA)

Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)

Matching 401(k) Retirement Plan

Annual Bonus

Wellness Incentive Program

Free Onsite Medical Clinics

Free Onsite Lunch

Tuition Reimbursement Program

Trip of a Lifetime

Paid Parental Leave

Paid Time Off

Volunteer PTO

Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.