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Join athenahealth as an AI Business Systems Analyst in the Finance Domain, focusing on Salesforce CPQ and revenue systems to design and deliver AI-enabled solutions across finance and revenue platforms. Your role will involve collaborating closely with finance stakeholders, product managers, and engineering teams to identify opportunities, translate business requirements into scalable solutions, and drive innovation across finance technology. You will utilize technologies such as OpenAI, Claude, Agentforce, and other AI frameworks to enhance finance workflows. Key Responsibilities: - Design, configure, and optimize Salesforce CPQ and finance-related systems, incorporating AI-driven enhancements where appropriate. - Partner with stakeholders to identify, evaluate, and prioritize AI use cases across pricing, quoting, billing, and revenue workflows. - Develop prompt engineering strategies and solutions to enable effective use of large language models (LLMs) such as OpenAI and Claude. - Build, support, and enhance AI-powered agents and automation workflows using Agentforce or similar AI frameworks. - Translate business requirements into scalable system designs and AI-enabled technology solutions. - Collaborate with engineering teams to integrate AI services, APIs, and models into enterprise systems while ensuring security, compliance, and data integrity. - Develop and execute testing strategies, including validation of AI outputs, model behavior, and business process outcomes. - Troubleshoot production issues and serve as a liaison between business and technical teams to ensure successful AI solution delivery and adoption. Qualifications Required: - Bachelor's degree in Technology, Business, Information Systems, or a related field. - 24 years of experience in business systems analysis, finance systems, Salesforce CPQ, or related domains. - Hands-on experience with generative AI tools such as OpenAI, Claude, and prompt engineering techniques. - Experience designing, implementing, or supporting AI-enabled workflows, automation solutions, or agent-based platforms such as Agentforce. - Understanding of Salesforce CPQ, billing, revenue management processes, and enterprise finance systems. - Knowledge of API integrations, data flows, enterprise system architecture, and testing methodologies; experience with JIRA and Confluence preferred. - Strong analytical, problem-solving, stakeholder management, and communication skills with the ability to thrive in a fast-paced, innovation-focused environment. Join athenahealth in creating a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The company is focused on improving productivity, enhancing decision-making, and accelerating digital transformation across the organization. Additionally, athenahealth prioritizes diversity, equity, and inclusion in every aspect of its business, fostering an award-winning culture built around shared values of inclusiveness, accountability, and support. Discover more about athenahealth's culture and benefits at athenahealth.com/careers. Join athenahealth as an AI Business Systems Analyst in the Finance Domain, focusing on Salesforce CPQ and revenue systems to design and deliver AI-enabled solutions across finance and revenue platforms. Your role will involve collaborating closely with finance stakeholders, product managers, and engineering teams to identify opportunities, translate business requirements into scalable solutions, and drive innovation across finance technology. You will utilize technologies such as OpenAI, Claude, Agentforce, and other AI frameworks to enhance finance workflows. Key Responsibilities: - Design, configure, and optimize Salesforce CPQ and finance-related systems, incorporating AI-driven enhancements where appropriate. - Partner with stakeholders to identify, evaluate, and prioritize AI use cases across pricing, quoting, billing, and revenue workflows. - Develop prompt engineering strategies and solutions to enable effective use of large language models (LLMs) such as OpenAI and Claude. - Build, support, and enhance AI-powered agents and automation workflows using Agentforce or similar AI frameworks. - Translate business requirements into scalable system designs and AI-enabled technology solutions. - Collaborate with engineering teams to integrate AI services, APIs, and models into enterprise systems while ensuring security, compliance, and data integrity. - Develop and execute testing strategies, including validation of AI outputs, model behavior, and business process outcomes. - Troubleshoot production issues and serve as a liaison between business and technical teams to ensure successful AI solution delivery and adoption. Qualifications Required: - Bachelor's degree in Technology, Business, Information Systems, or a related field. - 24 years of experience in business systems analysis, finance systems, Salesforce CPQ, or related domains. - Hands-
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