Product Analyst (Amplitude Expert)

As an intelligent meeting assistant for teams at Avoma, you will play a crucial role in automating common tasks required for customer-focused meetings. Leveraging NLP and machine learning, you will be responsible for summarizing meeting notes and extracting key topics and action items discussed, ensuring all data syncs back into the CRM seamlessly. This will ultimately save end users time and allow them to focus on their customer interactions. Key Responsibilities: - Champion Amplitude as the go-to analytics tool across the organization, serving as the subject-matter expert for product usage data. - Analyze product usage trends to surface actionable insights for GTM (Sales, Marketing, Customer Success) and Product teams. - Build and maintain dashboards tracking adoption, retention, feature engagement, and user journeys. - Partner with Customer Success to craft account-level product usage stories that drive adoption and expansion conversations. - Collaborate with Product teams to offer feedback loops on feature usage, customer behavior, and roadmap prioritization. - Design and execute cohort and funnel analyses to reveal product usage patterns and growth opportunities. - Translate data into narratives for internal stakeholders and customer-facing presentations. - Drive data literacy by enabling team members to utilize Amplitude effectively for self-service analytics. Qualifications Required: - 2 - 3 years of experience in product analytics, business intelligence, or data analysis roles, preferably in a SaaS environment. - Hands-on experience with Amplitude including workspace setup, dashboard creation, behavioral cohorts, event taxonomy, and advanced analyses. - Strong analytical and problem-solving skills with the ability to simplify complex data into actionable insights. - Understanding of GTM motions (customer success, sales, marketing) and product development cycles. - Familiarity with event-based analytics and knowledge of key SaaS metrics (DAU/WAU/MAU, feature adoption, retention, churn). - Proficiency in "storytelling with data" for technical and non-technical audiences. - Self-driven, proactive, and comfortable working with minimal oversight. - Bonus: Familiarity with SQL, Looker, Tableau, or other BI tools. At Avoma, you will have a direct impact on GTM and product strategy, work with a collaborative, growth-oriented team, own the product analytics function, and have the freedom to innovate. Additionally, you will have the opportunity to influence the product roadmap with real customer insights. Join Avoma for a transparent salary structure ranging from INR 12,00,000 to INR 15,00,000, stock option plan, a fast-paced cooperative work environment, and paid time off including vacation, sick, and public holidays. As an intelligent meeting assistant for teams at Avoma, you will play a crucial role in automating common tasks required for customer-focused meetings. Leveraging NLP and machine learning, you will be responsible for summarizing meeting notes and extracting key topics and action items discussed, ensuring all data syncs back into the CRM seamlessly. This will ultimately save end users time and allow them to focus on their customer interactions. Key Responsibilities: - Champion Amplitude as the go-to analytics tool across the organization, serving as the subject-matter expert for product usage data. - Analyze product usage trends to surface actionable insights for GTM (Sales, Marketing, Customer Success) and Product teams. - Build and maintain dashboards tracking adoption, retention, feature engagement, and user journeys. - Partner with Customer Success to craft account-level product usage stories that drive adoption and expansion conversations. - Collaborate with Product teams to offer feedback loops on feature usage, customer behavior, and roadmap prioritization. - Design and execute cohort and funnel analyses to reveal product usage patterns and growth opportunities. - Translate data into narratives for internal stakeholders and customer-facing presentations. - Drive data literacy by enabling team members to utilize Amplitude effectively for self-service analytics. Qualifications Required: - 2 - 3 years of experience in product analytics, business intelligence, or data analysis roles, preferably in a SaaS environment. - Hands-on experience with Amplitude including workspace setup, dashboard creation, behavioral cohorts, event taxonomy, and advanced analyses. - Strong analytical and problem-solving skills with the ability to simplify complex data into actionable insights. - Understanding of GTM motions (customer success, sales, marketing) and product development cycles. - Familiarity with event-based analytics and knowledge of key SaaS metrics (DAU/WAU/MAU, feature adoption, retention, churn). - Proficiency in "storytelling with data" for technical and non-technical audiences. - Self-driven, proactive, and comfortable working with minimal oversight. - Bonus: Familiarity with SQL, Looker,