Manager/Senior Manager - Salesforce Data Cloud

In this role at Axtria, you will be responsible for designing and implementing intelligent customer solutions using Salesforce Customer 360. Your main focus will be on leveraging AI, automation, and unified customer data to deliver predictive insights, personalized engagement, and scalable digital experiences across the enterprise. Key Responsibilities: - Design and build AI-driven solutions on Salesforce Customer 360 to enhance customer engagement and business outcomes. - Implement predictive analytics and automation using Salesforce Einstein (Prediction Builder, Recommendation Builder, Einstein Discovery). - Develop Apex, Lightning Web Components (LWC), and integrations to support AI-powered use cases. - Work with Salesforce Data Cloud to unify, analyze, and activate customer data for AI models. - Build intelligent workflows using Flow, orchestration, and event-driven architectures. - Integrate AI services (internal and external) via APIs to extend platform capabilities. - Translate business requirements into AI-enabled technical solutions and customer journeys. - Ensure responsible AI practices, including data quality, governance, and compliance. - Collaborate with data engineers, analysts, and business stakeholders to drive AI adoption. - Optimize performance and scalability of AI-driven features within the Salesforce ecosystem. Qualifications Required: - 8 to 12 years of Salesforce development experience with a strong focus on AI-enabled solutions. - Hands-on experience with Salesforce Einstein and its components (Einstein Analytics, Prediction Builder, Next Best Action). - Proficiency in Apex, LWC, Aura, and Visualforce. - Experience with Salesforce Data Cloud and customer data modeling. - Strong understanding of APIs, integrations, and real-time data processing. - Familiarity with machine learning concepts (classification, regression, recommendation systems). - Experience working with multiple Salesforce clouds (Sales, Service, Marketing). - Strong analytical, debugging, and problem-solving skills. At Axtria, you will have the opportunity to work with cutting-edge technologies in the Life Sciences industry and be part of a globally recognized company known for innovation and growth. In this role at Axtria, you will be responsible for designing and implementing intelligent customer solutions using Salesforce Customer 360. Your main focus will be on leveraging AI, automation, and unified customer data to deliver predictive insights, personalized engagement, and scalable digital experiences across the enterprise. Key Responsibilities: - Design and build AI-driven solutions on Salesforce Customer 360 to enhance customer engagement and business outcomes. - Implement predictive analytics and automation using Salesforce Einstein (Prediction Builder, Recommendation Builder, Einstein Discovery). - Develop Apex, Lightning Web Components (LWC), and integrations to support AI-powered use cases. - Work with Salesforce Data Cloud to unify, analyze, and activate customer data for AI models. - Build intelligent workflows using Flow, orchestration, and event-driven architectures. - Integrate AI services (internal and external) via APIs to extend platform capabilities. - Translate business requirements into AI-enabled technical solutions and customer journeys. - Ensure responsible AI practices, including data quality, governance, and compliance. - Collaborate with data engineers, analysts, and business stakeholders to drive AI adoption. - Optimize performance and scalability of AI-driven features within the Salesforce ecosystem. Qualifications Required: - 8 to 12 years of Salesforce development experience with a strong focus on AI-enabled solutions. - Hands-on experience with Salesforce Einstein and its components (Einstein Analytics, Prediction Builder, Next Best Action). - Proficiency in Apex, LWC, Aura, and Visualforce. - Experience with Salesforce Data Cloud and customer data modeling. - Strong understanding of APIs, integrations, and real-time data processing. - Familiarity with machine learning concepts (classification, regression, recommendation systems). - Experience working with multiple Salesforce clouds (Sales, Service, Marketing). - Strong analytical, debugging, and problem-solving skills. At Axtria, you will have the opportunity to work with cutting-edge technologies in the Life Sciences industry and be part of a globally recognized company known for innovation and growth.