Associate Data Analyst- Customer Success(Visualization CoE )

About us Bain & Company is a global management consulting that helps the worlds most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services. Who you will work with This role is based out of the Visualization Centre of Excellence (CoE) at the BCN. Visualization CoE works closely with global Bain case teams, Bain Partners and end-clients providing them data analytics and business intelligence support using advanced data analysis and visualization tools (e.g., SQL, Python, Azure, AWS, Tableau, PowerBI, Alteryx etc.). The CoE is a one-stop shop for all case requests related to converting data into insightful visualizations tools (e.g., survey analytics, leadership KPI dashboards, etc). What youll do Will work as part of customer success team of one of the Bain products delivering custom insights to users while leading client discovery, solutioning, and demo sessions Work with Bain team or end-clients as an expert on specific platform/tool/language (SQL/Python etc.) in individual capacity delivering impactful insightsApply knowledge of data analysis languages like SQL, Python etc. to support case teams with analysis of KPIs and automation of processesSupport client onboarding, training, and implementation in collaboration with internal teams.Translate client use cases into product configurations, feasibility and value analysisTroubleshoot data/portal issues and serve as liaison between clients and product/engineeringEnsure a high-quality experience for clients across the full lifecycleResponsible for analyzing and automating processing of large and complex datasets and processesEnsure that data analysis processes and code are scalable and maintainable; prepare documentation for further reference May need to deliver client-facing and Internal leadership presentationsWork under the guidance of a Team Lead / Team Manager / Sr. Team Manager, playing a key role in driving the teams overall answer and final materials, client communication, work planning, and team managementMay also take responsibility for assigning work streams to Analysts, monitor workload; Provide tool based technical expertise to the junior team members when requiredMay lead client/ case team calls and communicate data, knowledge, insights and actionable next steps to the case team; relay implications to his/her own internal team About you Candidate should be a Graduate/Post-Graduate from top-tier College with strong academic records with 3-4 years of relevant work experience in client-facing roles across consulting, analytics, or SaaS delivery in areas related to Data Management, Business Intelligence or Business AnalyticsMinimum 2+ years of experience in Data Analysis and automations using platforms such as SQLProficient in SQL, Using Databases such as Snowflake, Redshift writing queries to solve complex business use cases, and Ticketing systems like Zendesk, JIRA etc.Advanced skills in Excel modeling and slide-making (consulting quality)Hands-on experience in data handling and complex data analysis workstreamsExcellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical senior stakeholdersConcentration in a quantitative discipline such as Mathematics, Engineering, Computer Science, Business Analytics, or Market Research is strongly preferred Ability to prioritize projects, manage multiple competing priorities and drive projects to completion under tight deadlinesShould be a motivated and collaborative team player, who is a role-model and at-cause individual within the team and officeGood to Have: Experience with BI tools such as PowerBIExperience with Python is a plusUnderstanding of database architecture and Knowledge of data modeling, data warehousing principlesCandidates with advanced certifications in Snowflake will be preferredWhat makes us a great place to work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social