Source description
About the role
Area(s) of responsibility
Own and drive QA delivery for assigned application portfolios within the client program, ensuring quality, timeliness, and client satisfaction
Manage release cycles, test execution windows, and sign-off processes across multiple parallel workstreams
Track and report delivery metrics — defect density, automation coverage, execution progress, and SLA adherence — to program leadership and client stakeholders
Proactively identify delivery risks and drive mitigation without escalation dependency .Participate in client calls, QBRs, and governance forums with confidence and accountability
Define and govern the automation strategy for assigned scope — framework selection, coverage targets, and execution integration into CI/CD pipelines
Drive automation coverage expansion and reduction of manual regression dependency .Oversee script maintenance, auto-healing practices, and execution optimization
Evaluate and adopt new tools and approaches in line with program direction, including AI-assisted testing capabilities
Lead a team of Test Leads, Senior Test Engineers, and Test Engineers (cross location)
Conduct regular one-on-ones, performance reviews, and career conversations.Identify skill gaps and drive targeted upskilling and cross-skilling within the team
Foster a culture of accountability, quality ownership, and continuous improvement .Support talent retention through active engagement and recognition
Build and maintain strong working relationships with client and technical stakeholders .Translate client expectations into clear delivery commitments and manage them proactively
Communicate program status, risks, and achievements with clarity and credibility
More at Birlasoft