Group Product Manager (Delhi Division)

At Boutiqaat, we believe the customer experience doesn't end at checkoutit begins there. We're looking for a Group Product Manager to lead the technology ecosystem, powering everything that happens after an order is placed. From customer support and warehouse operations to logistics, delivery, returns, and post-purchase engagement, you'll shape the products that create seamless experiences for millions of customers. This isn't just another product leadership role. It's an opportunity to architect the future of e-commerce operations at scale. Location: Kuwait (On Site) What Youll Be Doing: Lead a Strategic Product Portfolio - Define and own the long-term vision for Boutiqaat's Post-Order Experience technology landscape. - Build and execute a unified roadmap across customer service, fulfillment, warehouse operations, and logistics. - Drive portfolio investment decisions and prioritize initiatives that create measurable business impact. Turning Data into Competitive Advantage - Establish product governance through clear OKRs, KPIs, and performance dashboards. - Use customer, operational, and financial insights to shape strategy and prioritize opportunities. - Translate analytics into actions that improve efficiency, scalability, and customer satisfaction. Drive Innovation Across the Supply Chain - Identify opportunities to leverage AI, automation, and emerging technologies. - Champion initiatives such as: - Intelligent shipping and routing - Predictive warehouse optimization - Automated returns management - Proactive customer communications - Keep Boutiqaat at the forefront of e-commerce innovation. Lead High-Performing Product Teams - Mentor and develop Senior Product Managers and Product Managers. - Foster a culture of ownership, collaboration, experimentation, and continuous improvement. - Build teams capable of delivering complex, cross-functional transformation programs. Influence Across Business - Partners with Engineering, Customer Experience, Supply Chain, Logistics, Warehouse Operations, and Executive Leadership. - Break down silos and align stakeholders around a shared vision. - Tell compelling stories that secure buy-in, investment, and action. What You Bring to the Table: - Bachelors degree in computer science, Engineering, Business, Information Technology, or a related field - MBA or postgraduate qualification preferred - 1013 years of Product Management experience in e-commerce, retail, marketplaces, logistics, or supply chain environments - Experience leading multiple product lines or large-scale product portfolios - Proven success delivering multi-year product strategies with measurable business impact - Expertise in at least two of the following: - Customer Service & CRM Platforms - Warehouse Management Systems (WMS) - Logistics & Transportation Management Systems (TMS) - Solid SQL and analytics capabilities - Experience with BI tools and data-driven product organizations - Knowledge of platforms such as Manhattan, Blue Yonder, CRM ecosystems, and transportation systems - Fluent in English, both written and spoken. Arabic language proficiency is an advantage. - Strategic thinker with a systems mindset - Inspiring people, leaders and coaches. - Skilled communicator who can influence from the warehouse floor to the executive boardroom - Data-driven decision maker - Expert at transforming complex operational challenges into scalable product solutions - Comfortable navigating ambiguity in fast-moving environments - Commercial minded with a relentless focus on outcomes Why Boutiqaat At Boutiqaat, you wont just join a company youll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up. Ready to Grow with Us Kickstart your career with hands-on experience, expert mentorship, and real impact. Apply now and be part of something exciting! At Boutiqaat, we believe the customer experience doesn't end at checkoutit begins there. We're looking for a Group Product Manager to lead the technology ecosystem, powering everything that happens after an order is placed. From customer support and warehouse operations to logistics, delivery, returns, and post-purchase engagement, you'll shape the products that create seamless experiences for millions of customers. This isn't just another product leadership role. It's an opportunity to architect the future of e-commerce operations at scale. Location: Kuwait (On Site) What Youll Be Doing: Lead a Strategic Product Portfolio - Define and own the long-term vision for Boutiqaat's Post-Order Experience technology landscape. - Build and execute a unified roadmap across customer service, fulfillment, warehouse operations, and logistics. - Drive portfolio investment decisions and prioritize initiatives that create measurable business impact. Turning Data into Competitive Advantage - Est