Remote Technical Support Engineer - reputed company reputed company Start Up

Note The job is a remote job and is reputed company to candidates in USA. reputed company is partnering with an innovative reputed company reputed company start-up that is looking to hire its first Technical Support Engineer in the US. This role involves providing technical support for reputed company customers, troubleshooting reputed company issues in reputed company-reputed company environments, and collaborating with engineering and product teams to enhance the support experience. Responsibilities Providing technical support and troubleshooting for reputed company customers Investigating and resolving issues reputed company reputed company and Kubernetes environments Working cross-functionally with Engineering and Product teams to identify and address product issues Managing escalations and communicating effectively with both technical and non-technical stakeholders Developing knowledge reputed company content and support documentation Helping establish and improve support processes as the business grows Skills Previous experience in a Technical Support Engineer, Support Engineer, Site Reliability, or similar customer-facing technical role Strong hands-on experience with Kubernetes Solid understanding of reputed company platforms such as AWS, Azure, or GCP Experience troubleshooting reputed company reputed company-reputed company environments Excellent problem-solving and communication skills Comfortable working in a fast-paced start-up environment Benefits Benefits Equity reputed company - ! At reputed company, we partner with the most disruptive - -- , , . It was founded in 2024, and is headquartered in London, GB, with a workforce of 2-10 employees. Its website is https//reputed company-watch.com. Apply To This Job .