Service Reliability Engineer

Service Reliability Engineer About the role The Network Technician 3 assists in the delivery of hardware, configuration and fiber connectivity of interdependent scaling projects across several client locations. What youll be doing 1. Delivers critical customer technical support for network, hardware, and infrastructure development. 2. Executes across technical areas including systems requirements data analysis, engineering, systems design, systems development, computer programming, systems testing and deployment, quality assurance, configuration management, and systems documentation. 3. Analyses user interfaces, maintains network, hardware, and software performance tuning, analyses workload and computer usage, maintains interfaces with outside systems, and analyses proposed system modifications and upgrades. 4. Defines the problem and develops system requirements and specifications. 5. Prepares required documentation including program-level and user-level documentation; enhances existing software systems. 6. Manages work and priorities through ticketing system and workflow. 7. Collaborates with various stakeholders to remove project obstacles. 8. Troubleshoots networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction. 9. Participates in the migration, basic configuration and rollout of new or upgraded hardware. 10. Delivers support to include project management tasks, meeting facilitation, and ad hoc duties as needed. 11. Executes and delivers within standardised procedures in order to achieve objectives and the vision of the Network Engineering team. At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the worlds leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether its about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, youll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. Experience Level Mid LevelIt is a Full Time Hardware / Network Engineer job for candidates with 2 - 6+ years Experience.More about this Service Reliability Engineer jobPlease go through the FAQs to get all answers related to the given Service Reliability Engineer jobWhat qualifications and experience are required for this Service Reliability Engineer position Ans : Candidates should have All Education levels with 2-7 years of experience. What is the salary and job type for this role Ans : Salary details will be shared during the hiring process. What shift and timings does this job follow Ans : This Service Reliability Engineer job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Falta, Kolkata. How many openings are available for this position Ans : There is 1 opening available for this position. Is this job open for all genders Ans : Yes, this Service Reliability Engineer job is open for both male and female candidates. Where is this job located Ans : This Service Reliability Engineer job is located in Falta, Kolkata. Why should you apply for this Service Reliability Engineer job Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available. .