Hardware Support Engineer

Field Support Engineer (Desktop & Hardware Support) Mumbai Location: Mumbai Experience: 6 Months 2 Years Job Summary We are looking for Field Support Engineers to provide on-site IT support for desktops, laptops, network devices, printers, and peripherals. The role requires extensive travel within the assigned location and hands-on troubleshooting of hardware and network-related issues. Key ResponsibilitiesDesktop & Laptop Support Installation and configuration of desktops, laptops, and workstations.Hardware troubleshooting and fault diagnosis.Replacement of RAM, HDD/SSD, motherboard, keyboard, battery, display, adapters, and other hardware components.Operating System installation, upgrades, and configuration.Network Support Basic troubleshooting of LAN/WAN connectivity issues.Support and configuration of switches, routers, and access points.Cable tracing, patching, and network port activation.Printer & Peripheral Support Installation and troubleshooting of printers, scanners, webcams, and other peripherals.Coordination with OEM vendors for warranty and service support.Field Support Attend on-site service calls at customer locations.Ensure timely resolution of hardware and network-related issues.Maintain service reports and update call status as required.100% field travel required within the assigned area.Qualifications Diploma/Bachelor's Degree in Computer Science, IT, Electronics, or related field.6 Months 2 Years of experience in IT Hardware/Desktop Support.Basic knowledge of networking concepts and devices.Good communication and customer-handling skills.Willingness to travel extensively for field support activities.Preferred Skills Desktop SupportLaptop SupportHardware TroubleshootingWindows OS InstallationLAN/WAN SupportPrinter SupportNetwork DevicesField Service SupportBreak-Fix SupportApply now by sharing your updated resume at: komal.zutshi@cantiktech.com Compensation: 12,000.00 - 17,000.00 per month Benefits: Commuter assistanceHealth insuranceProvident FundWork Location: In person Field Support Engineer (Desktop & Hardware Support) Mumbai Location: Mumbai Experience: 6 Months 2 Years Job Summary We are looking for Field Support Engineers to provide on-site IT support for desktops, laptops, network devices, printers, and peripherals. The role requires extensive travel within the assigned location and hands-on troubleshooting of hardware and network-related issues. Key ResponsibilitiesDesktop & Laptop Support Installation and configuration of desktops, laptops, and workstations.Hardware troubleshooting and fault diagnosis.Replacement of RAM, HDD/SSD, motherboard, keyboard, battery, display, adapters, and other hardware components.Operating System installation, upgrades, and configuration.Network Support Basic troubleshooting of LAN/WAN connectivity issues.Support and configuration of switches, routers, and access points.Cable tracing, patching, and network port activation.Printer & Peripheral Support Installation and troubleshooting of printers, scanners, webcams, and other peripherals.Coordination with OEM vendors for warranty and service support.Field Support Attend on-site service calls at customer locations.Ensure timely resolution of hardware and network-related issues.Maintain service reports and update call status as required.100% field travel required within the assigned area.Qualifications Diploma/Bachelor's Degree in Computer Science, IT, Electronics, or related field.6 Months 2 Years of experience in IT Hardware/Desktop Support.Basic knowledge of networking concepts and devices.Good communication and customer-handling skills.Willingness to travel extensively for field support activities.Preferred Skills Desktop SupportLaptop SupportHardware TroubleshootingWindows OS InstallationLAN/WAN SupportPrinter SupportNetwork DevicesField Service SupportBreak-Fix SupportApply now by sharing your updated resume at: komal.zutshi@cantiktech.com Compensation: 12,000.00 - 17,000.00 per month Benefits: Commuter assistanceHealth insuranceProvident FundWork Location: In person