SD WAN - L2

L2 Network Engineer (NOC - SD-WAN) Location: Chembur, Mumbai Project: IDBI Experience: 5+ Years Employment Type: Full-Time Work Mode: Work from Office Shift: Rotational Shifts (24×7 NOC Environment) Notice Period: Immediate to 30 Days Preferred Job Overview We are seeking an experienced L2 Network Engineer to support and manage enterprise network infrastructure within a Network Operations Center (NOC) environment. The role involves monitoring, troubleshooting, configuring, and optimizing LAN, WAN, and SD-WAN networks while ensuring high availability, performance, and SLA compliance. Key Responsibilities Provide L2 support for LAN, WAN, and SD-WAN infrastructure. Configure, monitor, and troubleshoot routers, switches, and SD-WAN devices. Handle escalations from L1 teams and coordinate with field engineers and vendors. Manage and troubleshoot routing protocols including BGP, OSPF, and EIGRP. Perform incident, change, problem, and asset management activities in line with ITIL processes. Manage IP addressing, router access controls, and network configurations. Conduct fault analysis, troubleshooting, and root cause analysis (RCA) for network incidents. Monitor network performance and resolve connectivity and application-related issues. Coordinate with infrastructure and vendor teams for network-related issues and escalations. Support backup link activation, failover testing, and disaster recovery activities. Maintain network documentation, SOPs, inventory records, and operational reports. Ensure timely resolution of security, audit, and compliance observations. Identify opportunities for automation and operational process improvements. Required Skills Mandatory 5+ years of experience in Network Operations and Infrastructure Support. Hands-on experience with: SD-WAN Technologies Cisco Routers & Switches Juniper Routers & Switches Strong knowledge of: BGP OSPF EIGRP LAN/WAN Technologies Data & Voice Networks Experience with Network Monitoring Systems (NMS) and ticketing tools. Strong troubleshooting and incident management skills. Good understanding of network operations in a 24×7 support environment. Preferred Cisco ACI TACACS Network Security Fundamentals Experience in enterprise or BFSI environments. Exposure to Data Center (DC) and Disaster Recovery (DR) operations. Education Graduate or Postgraduate in any discipline. Preferred Certifications CCNA CCNP Equivalent Networking Certifications