Service Now module awareness CSM Professional

Duration of contract 4 months Total Yrs. of Experience 15 Relevant Yrs. of experience 10 Detailed JD (Roles and Responsibilities) i. Manage configuration of request intake forms under Employee Center Pro / CSM Portal. ii. Oversee set up of agent workspace views, assignment rules for auto case assignment iii. Manage team of technical experts who will configure: ServiceNow Workflows includes Planogram and Category Insights Services, notifications templates, SLAs and Surveys, Reports and Dashboards, approval scenarios, SLAs and notifications Manage the UAT phase & hyper care Mandatory skills Service Now module awareness CSM Desired skills NA Domain Client Approx. vendor billing rate 15k Precise Work Location India Background check process to be followed: Y Mode of Interview: Telephonic/Face to Face/Microsoft teams Microsoft teams Video Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.