Source description
About the role
Hi, We are looking for someone who have NBFC experience and who can join with less than 30days. Note:Dont apply if having 90Days Np. Key Responsibilities Provide Level 2/Level 3 production support for Retail Lending applications. Monitor application health, batch jobs, interfaces, and system performance. Investigate and resolve production incidents within defined SLAs. Perform root cause analysis (RCA) for recurring issues and implement preventive measures. Coordinate with development, infrastructure, database, and vendor teams for issue resolution. Support loan origination, loan servicing, collections, and related lending applications. Execute deployment activities and validate production releases. Monitor logs, alerts, and application dashboards. Handle service requests, user queries, and production change activities. Participate in weekend deployments and on-call support as required. Maintain support documentation, SOPs, and knowledge base articles. Ensure compliance with ITIL processes including Incident, Problem, Change, and Release Management. Support audit, regulatory, and compliance activities related to applications. Hi, We are looking for someone who have NBFC experience and who can join with less than 30days. Note:Dont apply if having 90Days Np. Key Responsibilities Provide Level 2/Level 3 production support for Retail Lending applications. Monitor application health, batch jobs, interfaces, and system performance. Investigate and resolve production incidents within defined SLAs. Perform root cause analysis (RCA) for recurring issues and implement preventive measures. Coordinate with development, infrastructure, database, and vendor teams for issue resolution. Support loan origination, loan servicing, collections, and related lending applications. Execute deployment activities and validate production releases. Monitor logs, alerts, and application dashboards. Handle service requests, user queries, and production change activities. Participate in weekend deployments and on-call support as required. Maintain support documentation, SOPs, and knowledge base articles. Ensure compliance with ITIL processes including Incident, Problem, Change, and Release Management. Support audit, regulatory, and compliance activities related to applications.
More at Clover Infotech
Related open roles
Application Support Engineers Gurugram (India)
India
Urgent Opening For Jocata -Application Support In Navi Mumbai (Maharashtra)
India
Application Support SQL Bangalore
Bangalore
Application Support Engineers Chennai (India)
Chennai
Application Support Engineer_ Bangalore (Bangalore Rural)
Bangalore
L2 Senior Engineer Technical Support (VisionPLUS Application)
Mumbai