Application Support Engineer-Payment domain (Maharashtra)

Roles and Responsibilities : - Provide technical support to customers via phone, email, or chat regarding issues with their UPI applications. - Troubleshoot and resolve customer complaints related to payment domain services. - Collaborate with internal teams to identify root causes of issues and implement solutions. - Document resolutions to knowledge base for future reference. Job Requirements : - 2-7 years of experience in application support or a similar role. - Solid understanding of payment domain services, including UPI transactions. - Excellent communication skills for effective issue resolution with customers. Roles and Responsibilities : - Provide technical support to customers via phone, email, or chat regarding issues with their UPI applications. - Troubleshoot and resolve customer complaints related to payment domain services. - Collaborate with internal teams to identify root causes of issues and implement solutions. - Document resolutions to knowledge base for future reference. Job Requirements : - 2-7 years of experience in application support or a similar role. - Solid understanding of payment domain services, including UPI transactions. - Excellent communication skills for effective issue resolution with customers.